Shadman Zafar

Shadman Zafar is a distinguished, award-winning business and technology leader. His career spans multiple industries, focused on passionate leadership of people and creating great products and experiences for customers. He has won several industry awards for designing and commercializing successful consumer products in entertainment, technology, and finance. He is a prolific inventor and entrepreneur, holding over a hundred patents and inventions across finance, telecommunications, technology, and entertainment. Currently, he serves as the co-CIO for the Citi Bank globally. He leads an organization of tens of thousands of engineers, product managers, and designers to create industry-leading products, service experiences, and technology solutions for Citi clients across the world to leverage technological innovation, AI and digital services that enable growth and reduce pain points for Citi's diverse, digitally forward customers around the world. Previously, Shadman held several senior roles in telecommunications and financial companies. At JPMorgan Chase, he served as Head of Digital Products, where he was responsible for several digital verticals, including product management, product and business performance of emerging payment solutions, web and mobile channels, and more. He launched Chase's award-winning mobile channel for Chase. Before Chase, he was Chief Digital Officer of Barclays Bank, overseeing strategy and development of the bank's digital product and services offerings, including leading the development and launch of Pingit, the UK's first mobile payments app. Regarded as the most innovative product at the time, it won thirteen of the payment industry's coveted awards in Europe. Shadman spent several years at Verizon as CTO, CIO, and Chief Product Officer. He led the development of Verizon's award-winning products like FiOS TV and FiOS Data and won several industry awards for those products, including the JD Powers award.