Shalaunda Alexander

Shalaunda Alexander

Strategic Data Product Owner | Enterprise Analytics Leader | Business Intelligence Enablement Expert | Driving Scalable, Compliant Data Solutions & Insight Ecosystems in Highly Regulated, Global Environments

JPMorganChase•Westerville, Ohio, United States

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Experience19+ Years
LevelCXO

Executive Overview

"Without data, you're just another person with an opinion." – W. Edwards Deming An unwavering advocate for data integrity, scalable innovation, and ethical AI adoption, I bring over three decades of experience translating business vision into powerful, insight-driven ecosystems that enable enterprise decision-making at scale. As a seasoned Data Product Owner and Enterprise Analytics Strategist, I’ve led complex, high-impact transformations within one of the world’s most regulated and high-performing financial institutions. My work bridges the technical, the strategic, and the human, whether architecting enterprise-grade data products from the ground up, activating self-service analytics across thousands of users, or cultivating high-performing, cross-border teams that thrive in ambiguity and deliver with precision. With a unique blend of product management acumen and data strategy fluency, I’ve been instrumental in standing up highly sensitive data infrastructure in CCB Finance, enforcing data governance frameworks, and deploying Tableau-based ecosystems that replace static reporting with real-time decision intelligence. Career Accomplishments: • Engineered enterprise-wide analytics infrastructure, driving a 25% improvement in insight velocity and enabling secure, compliant self-service reporting. • Co-led governance architecture for highly restricted data platforms alongside Legal, Risk, and Data Use Council stakeholders. • Maintained 95%+ management effectiveness and 70%+ team retention through transparent leadership and global mentorship. • Reduced business banking delinquency losses through advanced risk model analytics aligned with fair lending standards. • Designed and launched a zero-defect control monitoring system for Private Banking, preserving NPS and client trust. I bring versatile, analytics-driven leadership, translating complexity into clarity, bridging technical and business worlds, and consistently delivering results across every corner of the enterprise.” Let’s connect if you’re passionate about building ethical, insight-driven, and scalable data solutions that drive real-world impact.

Career Timeline

Professional employment history
  • May 2007–Present· 19 yrs 5 mos
    • Executive Director, Firmwide Impact Data and InsightsCurrent
      Mar 2021–Present
    • Vice President - Sr Product Analyst
      Apr 2019–Mar 2021
    • Vice President - Agile Business System Analyst Lead - Digital
      Oct 2014–Apr 2019
    • Vice President - Digital Application Developer Manager
      Sep 2010–Oct 2014
    • Data Warehouse Business Analyst
      May 2007–Sep 2010

Education

Graduate Certificate in Analytics

Analytics

The Ohio State University

Bachelor's degree

Accounting and Finance

Central State University

Executive Relationship Map

Reports To
Shalaunda Alexander
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
Business IntelligenceProject ManagementAnalyticsBusiness AnalyticsBusiness PlanningBusiness Process ImprovementBusiness AnalysisAnalysisSAS (Programming Language)StrategyStrategic PlanningFinancial ServicesBusiness RequirementsCustomer AnalysisPerformance ManagementCustomer InsightTeam ManagementData VisualizationITILPerformance Metrics