SS
Shruti Sinha
Chief Customer Officer @ House of Anita Dongre Limited | Business Alliances, Team Management
View LinkedIn ProfileExperience18+ Years
LevelCXO
Executive Overview
Chief Customer Officer leading end-to-end Marketing, Brand, PR, Visual Merchandising, Growth, Loyalty, CRM, Customer Experience, and Strategic Partnerships—driving customer-led growth, brand transformation, and scalable revenue impact.
Career Timeline
- Mar 2024–Present· 2 yrs 6 mos
- Chief Customer OfficerCurrentMar 2024–Present
- Oct 2017–Mar 2024· 6 yrs 5 mos
- CX | Growth and Retention | InsightsApr 2021–Mar 2024
- Manager Creative & EcommerceOct 2017–Aug 2021
- Nov 2016–Oct 2017· 11 mos
- Manager VMNov 2016–Oct 2017
- Aug 2014–Oct 2016· 2 yrs 2 mos
- Guest facultyAug 2014–Oct 2016
- Apr 2013–Oct 2016· 3 yrs 6 mos
- Founder, BusinessApr 2013–Oct 2016
- 2011–2013· 2 yrs
- Merchandiser, Visual2011–2013
- Jun 2008–Jul 2011· 3 yrs 1 mo
- Store DesignJun 2008–Jul 2011
Education
Bachelor in design
Communication design
NATIONAL INSTITUTE OF FASHION TECHNOLOGY, MUMBAIHigh school
science
Wynberg Allen School, Mussoorie
Leadership
London Business SchoolExecutive Relationship Map
Reports To
Shruti Sinha
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Visual MerchandisingMarketing StrategyConcept DevelopmentStylingRetail DesignFashionBusiness InitiativesApparelMerchandisingGraphic DesignRetail MarketingMarket ResearchRetailBrand ManagementBusiness AlliancesTrend AnalysisBusiness DevelopmentTeam ManagementCommunications StrategyTextiles