Suzanne Livingston

Suzanne Livingston

Vice President, IBM watsonx Orchestrate, Senior Location Executive IBM MassLab Lowell, Senior State Executive for Commonwealth of Massachusetts

Mass Technology Leadership Council•Greater Boston, United States

View LinkedIn Profile
Experience26+ Years
LevelLeadership

Executive Overview

I launch and scale products that create new markets and value. I lead a global product and engineering team to create the next generation of domain agents for watsonx Orchestrate and scale the Agent Connect partner program. I have led product management - assessing market needs, identifying user-focused solutions, and working with design & engineering to turn concepts into reality. I have led business management - structuring the E/R model, defining & forecasting market impact, assessing channels, enabling go to market teams, digital commerce, marketing and services alignment, offering operations, and measuring product and business health. I have held roles in product management, development, design, and research. I led the engineering organization for Maximo, TRIRIGA, and more, where we launched a world-class mobile experience, rebuilt the entire Maximo platform on a modern architecture, successfully launched our SaaS offering on AWS, delivered innovative new solutions, brought onboard new acquisitions, and so much more. I launched IBM Food Trust to bring transparency, accountability, and traceability to retailers, suppliers, farmers and others. With a global team of scientists, engineers, designers, inventors, growth hackers, product managers, and companies that are change agents in the food industry, we became the largest food blockchain. I launched the IBM Watson Financial Services developer hub. With a global team, we delivered APIs and an ecosystem to make it easier for developers to access IBM financial risk tech, fintech APIs and IBM AI APIs to build banking, risk and consumer apps. I also launched and scaled IBM Connections, a social software suite designed for enterprises and based on insights in employee productivity and engagement from IBM Research. I defined the overall product strategy, developed and drove the product requirements in collaboration with engineering and design, worked with customers and partners to shape the product, and publicized the product at numerous industry events. I value an inclusive, collaborative and high-performing team culture.

Career Timeline

Professional employment history
  • Jun 2019–Present· 7 yrs 4 mos
    • Member, Board of TrusteesCurrent
      Jun 2019–Present
  • IBMCurrent
    Mar 2007–Present· 19 yrs 7 mos
    • VP watsonx Orchestrate Current
      May 2025–Present
    • Vice President, Asset Lifecycle Management Software Engineering
      Sep 2021–May 2025
    • Maximo Engineering Director
      Sep 2020–Sep 2021
    • Director of Product - IBM Blockchain Transparent Supply & IBM Food Trust
      Sep 2017–Sep 2020
    • Watson Financial Services - Product Leader, Strategy & Operations
      Dec 2016–Sep 2017
    • Group Product Manager, IBM Collaboration Solutions
      Jul 2015–Dec 2016
    • Senior Product Manager, IBM Social Software
      Mar 2007–Jul 2015
  • Sep 2014–2016· 1 yr 4 mos
    • Teaching Fellow; Product Managment 101 & 102
      Sep 2014–2016
  • May 2003–Oct 2004· 1 yr 5 mos
    • IBM Research Co-Op
      May 2003–Oct 2004
  • May 2000–Aug 2002· 2 yrs 3 mos
    • Web Application Developer
      May 2000–Aug 2002

Education

S.M. System Design and Management

Engineering/Industrial Management

Massachusetts Institute of Technology

BS

MIS

University of Connecticut

MBA

Human Factors in Information Design

Bentley University

Executive Relationship Map

Reports To
Suzanne Livingston
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
Enterprise ArchitectureSoftware DevelopmentPortalsProduct DevelopmentSaaSSoftware Project ManagementProduct DesignUser ExperienceCloud ComputingSolution ArchitectureUser ResearchUsability TestingInformation ArchitectureWeb Application DesignBusiness StrategyPerformance ManagementUser Interface DesignEnterprise SoftwareUsabilityMessaging