Sudha Desai

Sudha is a results-driven executive with over 25 years of experience driving business innovation, digital transformations and IT Strategy. Proven track record in leveraging emerging and existing technologies to solve complex business challenges, increase revenue and improve productivity. Also excels in executing large-scale projects, including ERP and SaaS implementations, legacy system modernization through cloud, APIs, and services, and process automation using RPA to enhance efficiency and reduce costs. Sudha is passionate about being customer centric , driving hyper-automation, and architecting resilient systems. She thrives on collaborating with internal and external partners to creatively leverage both existing and emerging technologies, enabling rapid innovation. Her expertise in automation, innovation, and architectural governance has consistently led to reduced operational costs and improved business outcomes. She builds internal talent and skills, and platform capabilities ahead of need to ensure business agility. With extensive experience in M&A, technology rationalization, IT strategy, and architecture, Sudha has a proven track record across Retail, Wholesale Distribution, and Consumer Lending industries. Her ability to build and lead high-performing teams has been a key factor in her success. Specialties: Innovation, Automation (RPA), Large-Scale ERP Implementations, SaaS Implementations, Agile Transformation, Data Lake and Data Warehouse Strategy, IT Strategy, Target State Architecture and Roadmap, M&A, eCommerce Backend Operations Technologies, Cloud and Cloud FinOps, Organizational Design, Managed Services (Onsite-Offshore Model), Retail Store Digitalization, Supply Chain Technologies.