Susan Catterton

Susan Catterton

Executive Vice President - Risk Management - Lending Operations - Regulatory Operations - Enterprise Transformation - Data Governance - Enterprise Remediation

Citi•Newark, Delaware, United States

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Experience40+ Years
LevelCXO

Executive Overview

Senior executive with over 25 years of experience in Financial Services building teams that deliver on Enterprise Transformation. Extensive knowledge in Consumer Lending across Data Infrastructure & Analytics, Risk & Control Management, Regulatory Operations, Remediations, Technology, and Agile transformation. Specialties include:
Enterprise Transformation • Operational Risk Management • Data Governance • Regulatory Operations • Compliance • Risk Management Models & Strategy Execution • Third Party Governance • Machine Learning/ Artificial Intelligence • Collections • Credit/Fraud Underwriting • Strategic Planning • Agile, Product Owner

Career Timeline

Professional employment history
  • CitiCurrent
    Apr 2024–Present· 2 yrs 6 mos
    • Managing Director, Head of Risk Systems, Strategy and Change Management, Credit Bureau ManagementCurrent
      Apr 2024–Present
  • Jun 2019–May 2023· 3 yrs 11 mos
    • Head of Regulatory & Control Operations - Executive Vice President
      Jun 2019–May 2023
  • 1994–Jun 2019· 25 yrs 5 mos
    • Risk Strategy & Execution - Managing Director
      Mar 2016–Jun 2019
    • Head of Risk Infrastructure & Data Analytics Executive - Managing Director
      2015–Apr 2019
    • Risk Execution Executive - Managing Director
      2011–2015
    • Technology Data & Decision - Executive Director
      2005–2011
    • Risk PMO and Strategic Risk Transformation - Executive Director
      2000–2005
    • Vice President - Risk Operations
      1994–2000
  • 1986–1998· 12 yrs
    • Associate
      1986–1998

Education

Business Administration and Management

Towson University

Business & Economics

University of Baltimore

Executive Relationship Map

Reports To
Susan Catterton
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Financial Crimes InvestigationsChange ManagementProject ManagementInfrastructureFinancial RiskEnterprise RemediationRisk ManagementPortfolio ManagementRegulatory OperationsCoachingSoftware Quality AssuranceAnalytical SkillsStrategic PlanningConsumer LendingFinancial ServicesCommitteesData ManagementCreditBankingCredit Risk