Susan Muigai
Chief People Officer, Mastercard
Mastercard•Purchase, New York, United States
View LinkedIn ProfileExperience26+ Years
LevelCXO
Executive Overview
Chief People Officer. Human-centric leader. Globally minded collaborator. Purpose-driven innovator. Susan Muigai is Chief People Officer at Mastercard. With deep expertise in building a dynamic, global workforce, Susan oversees all aspects of the human resources function, from culture to learning and development to talent acquisition and engagement to compensation and benefits. Her team is focused on ensuring Mastercard is the place where the best people choose to be, growing their careers as they help the company achieve its bold vision to power economies and empower people around the world.
Career Timeline
- MastercardCurrentApr 2025–Present· 1 yr 6 mos
- Chief People OfficerCurrentApr 2025–Present
- CourseraCurrentAug 2023–Present· 3 yrs 2 mos
- Member, Board of DirectorsCurrentAug 2023–Present
- Apr 2017–Present· 9 yrs 6 mos
- Member, Board of DirectorsCurrentApr 2017–Present
- Oct 2021–Apr 2025· 3 yrs 6 mos
- Executive Vice President and Chief Human Resources OfficerOct 2021–Apr 2025
- May 2018–Sep 2021· 3 yrs 4 mos
- Member, Board of DirectorsMay 2018–Sep 2021
- May 2017–Aug 2021· 4 yrs 3 mos
- Member, Board of DirectorsMay 2017–Aug 2021
- 2007–2010· 3 yrs
- Member, Board of Directors2007–2010
- Jun 2005–Sep 2021· 16 yrs 3 mos
- Senior Vice President People, Walmart InternationalMar 2020–Sep 2021
- Executive Vice President People/Corporate Affairs, Walmart CanadaAug 2016–Feb 2020
- Senior Vice President People, Walmart Canada2016–Jul 2016
- Vice President People, Walmart CanadaFeb 2015–Dec 2015
- Vice President International Real Estate, Walmart International Real EstateMar 2014–Feb 2015
- Vice President, International Real EstateMar 2014–Feb 2015
- Senior Vice President Legal, General Counsel & Chief Ethics Officer, Walmart IndiaNov 2012–Mar 2014
- Vice President Audit, Walmart CanadaSep 2009–Oct 2012
- Senior Director, Risk Management, Walmart CanadaJun 2005–Sep 2009
- 2000–2005· 5 yrs
- Associate, Commercial Litigation Group2000–2005
Education
PLD – Executive Program for Leadership Development
Harvard Business School
Master of Laws - LLM
Business Law
York University - Osgoode Hall Law School
Master of Laws - LLM
International Business Law
University of London
Bachelor of Laws - LLB
Law
University of Windsor
Bachelor of Arts - BA
Foreign Languages
Bishop's UniversityExecutive Relationship Map
Reports To
Susan Muigai
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Change ManagementInternal AuditCorporate GovernanceRisk ManagementPrivacy LawCorporate LawRestructuringBusiness PlanningMergers & AcquisitionsCorporate DevelopmentRecruitingStrategyDue DiligenceStrategic PlanningSuccession PlanningPerformance ManagementSarbanes-Oxley ActHuman Resources (HR)MergersEnterprise Risk Management