Executive Overview
President and Chief Executive Officer of TIAA, a leading provider of secure retirements and outcome-focused investment solutions to millions of people working in higher education, healthcare and other mission-driven organizations. Previously at JP Morgan Chase, where she served as CEO of Chase Consumer Banking. Before that she led the bank’s auto finance business and served as national sales leader in mortgage banking. Currently a member of the Board of Directors of NIKE, Inc., Robert F. Kennedy Human Rights, Sesame Workshop, National Medal of Honor Museum, Economic Club of New York, University of Houston Board of Visitors and Dean’s Advisory Board for the Baylor University’s Hankamer School of Business. Member of the Executive Leadership Council Advisory Board, Delta Sigma Theta Sorority Inc. and Jack and Jill of America Inc. Founder of The Rosie and Otis Brown Foundation, in honor of her parents, to recognize and reward people who use ordinary means to empower and uplift their community in extraordinary ways. Passionate about helping communities of color close achievement gaps in wealth creation, educational outcomes and career success.
Career Timeline
- TIAACurrentMay 2021–Present· 5 yrs 4 mos
- Chief Executive OfficerCurrentMay 2021–Present
- Sep 2016–Apr 2021· 4 yrs 7 mos
- Chief Executive OfficerSep 2016–Apr 2021
- 2008–Aug 2016· 8 yrs 7 mos
- CEO Chase Auto FinanceMar 2013–Aug 2016
- National Retail Sales Executive - Mortgage BankingMar 2012–Feb 2013
- Senior Vice President Northeast Regional Manager Home Lending2008–Feb 2012
- 2004–2008· 4 yrs
- SVP Emerging Markets and Affordable Lending2004–2008
- 1996–2004· 8 yrs
- Vice President1996–2004
Education
Master of Business Administration (MBA)
Baylor University - Hankamer School of BusinessBachelor of Business Administration (B.B.A.)
Finance and Marketing
University of Houston