Chris Quinn

Experienced tech professional with expertise across various industries, platforms and technologies. Working in a number of leading companies including Ulster Bank, AIB, Bank of Ireland (BoI), DAA, Paddy Power Betfair (PPB), KBC and most recently back to BoI (as well as some smaller SMEs splashed in between). My specialisms include; agile product ownership, customer obsessed solutions, micro-service architecture, product roadmap design & feature prioritisation. I operate best at the nexus of the commercial and technology worlds, engaging customers & stakeholders of all levels and technical knowledge. In 2017, I delivered an integrated data platform through Amazon Web Services in PPB, leading an Agile team of 30+ people. This platform unlocked the opportunities big data and machine learning can bring to an organisation, and created a distinct advantage over competitors. Towards the end of 2018, I joined KBC Bank Ireland to stand up their PSD2 compliant API Gateway & Sandbox. This was a multi faceted challenge; identifying current online offerings, making them available through APIs which integrate multiple resources per feature, authenticate clients & customers, capture authorisation, all along a clean customer centric journey. Since late 2019, I've been working within BoI's Group Web Services team; supporting the design and build of their new suite of digital customer journeys. Most notably delivering the banks first customer obsessed digital journey for small business loans, with in-journey eligibility decision making. On a personal level, I offer my services pro bono to NFP organisations; I’m currently working with one organisation on their tech & marketing strategies, as well as mentoring students in community college in north Dublin. In short; I’m an entrepreneurial tech geek who strives to wow customers that interact with the solutions I have a hand in building. Interacting with people to build real relationships, is as important to me as delivering these customer obsessed journeys. And I strongly believe striking the balance between those, makes achieving tough objectives a lot easier.