Tom Epes

Tom Epes

Leadership Coach I Advisor l Transformation I Culture Builder I Ex-Salesforce I Ex-Microsoft I Board Member I Sales and Customer Experience

Microsoft Alumni Network•Westport, Connecticut, United States

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Experience16+ Years

Executive Overview

Transformational software and services Executive with extensive experience in creating business and organizational strategies, opening new markets, and building high performance teams. Held multiple P & L positions with Microsoft and several startups which included extensive experience in the financial, public sector, Non Profit and Media industries. Equally adept at negotiating complex deals with large Enterprises as well as building a scalable channel lead engagement model for the Small Business segment. Demonstrated ability to sustain long-lasting relationships with clients, vendors, executive leadership, and staff of all levels. Proven skill creating and implementing turn around strategies inside both startup and mature companies. Passionate focus on operational excellence, customer retention and employee productivity. Cultivate and strengthen teams through talent acquisition, collaboration, and accountability. Change-agent with a keen business sense. Specialties: New Business Development  Business Forecasting  E-Commerce  Business Plans Contract Negotiations  Market Analysis  Sales Forecasting  Profit Building  Restructuring Strategic Planning  Team Leadership  Motivation  Turnarounds  Interviewing  Recruiting Consulting  SaaS  P&L  Channel Development  Quality Improvement

Career Timeline

Professional employment history
  • Oct 2025–Present· 1 yr
    • Alumni Club Lead - NY MetroCurrent
      Oct 2025–Present
  • Nov 2024–Present· 1 yr 11 mos
    • Mentor, Professional DevelopmentCurrent
      Nov 2024–Present
  • AI4SP.orgCurrent
    Dec 2023–Present· 2 yrs 10 mos
    • Operating AdvisorCurrent
      Dec 2023–Present
  • Sep 2023–Present· 3 yrs 1 mo
    • Chief Executive Officer and FounderCurrent
      Sep 2023–Present
  • PlayworksCurrent
    Oct 2017–Present· 9 yrs
    • Board MemberCurrent
      Oct 2017–Present
  • May 2014–Present· 12 yrs 5 mos
    • Board MemberCurrent
      May 2014–Present
  • Dec 2023–Sep 2024· 9 mos
    • Advisor, Strategy and Operations
      Dec 2023–Sep 2024
  • Aug 2012–Nov 2022· 10 yrs 3 mos
    • Area Vice President, North America and LATAM
      Feb 2022–Nov 2022
    • Vice President, Sales, Area
      Mar 2020–Feb 2022
    • Regional Vice President of Sales
      Dec 2016–Mar 2020
    • Senior Director, Customer Success, Enterprise Business Unit
      Mar 2014–Dec 2016
    • VP AMERICAS & EMEA, Commercial and SMB Segment, Customer Success
      Aug 2012–Mar 2014
  • Aug 2010–Aug 2012· 2 yrs
    • Senior Vice President
      Aug 2010–Aug 2012
  • Feb 2010–Jul 2010· 5 mos
    • Independent Consultant
      Feb 2010–Jul 2010

Education

BSBA

Business

Georgetown University

Executive Relationship Map

Reports To
Tom Epes
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
CRMLeadershipManagementSales ManagementSalesGo-to-market StrategySolution SellingCustomer SuccessCXO level engagementCloud ComputingStrategyArtificial Intelligence (AI)Inbound Lead GenerationAccount ManagementProfessional ServicesStart-upsBoard of DirectorsBusiness DevelopmentOperational AnalysisOperations Management