Umesh Lalchand
Executive Director, Digital Analytics at CVS Health
CVS Health•Waltham, Massachusetts, United States
View LinkedIn ProfileExecutive Overview
Results oriented, energetic and innovative leader with over thirteen years experience in analytics (traditional & web/digital), advanced analytics, predictive modeling and A/B testing, having demonstrated strong analytical, managerial, technical and leadership skills • Proven ability to build and lead analytic teams focused on portfolio management, pricing, ROI optimization, customer’s profitability, customer insight, marketing optimization, BI and reporting • Demonstrated ability to understand complex business problems and relate it to data analytics as well as the proven ability to synthesize data to make actionable recommendations that impact strategy • Demonstrated capability to successfully work with clients in a high stress, fast turnaround, results driven environment • Established track record of delivering results of over $20M in direct marketing and over $25M in digital marketing for both online and in-store through use of predictive modeling, data mining and advanced A/B Testing WHAT MOTIVATES ME: • I am passionate about and specialize in building, mentoring, and leading diverse analytic teams focused on influencing business strategy and driving results • I believe in challenging the status quo and seeking the truth by leveraging the data and through rapid iterations of testing and learning • I am an evangelist for a data driven culture • I am passionate about partnering to solve larger business challenges by thinking outside the box
Career Timeline
- CVS HealthCurrentFeb 2014–Present· 12 yrs 8 mos
- Executive Director, Digital AnalyticsCurrentOct 2022–Present
- Director, Digital AnalyticsFeb 2014–Sep 2022
- Sep 2013–2014· 4 mos
- Vice President, AnalyticsSep 2013–2014
- Nov 2009–Aug 2013· 3 yrs 9 mos
- Director, Global Digital Marketing AnalyticsMay 2012–Aug 2013
- Sr. Manager, Digital Marketing and Analytics, Staples.com MarketingApr 2011–Apr 2012
- Sr. Manager, Database Marketing and CirculationNov 2009–May 2012
- Apr 2008–Nov 2009· 1 yr 7 mos
- Affiliate Marketing Analysis ManagerApr 2008–Nov 2009
- Mar 2004–Feb 2008· 3 yrs 11 mos
- Sr. Statistical Analyst / Sr. Database Marketing Analyst, Database Marketing GroupMar 2004–Feb 2008
Education
Master of Science (M.S.)
Computer Information Systems
Bentley University - McCallum Graduate School of BusinessB.A.
Economics
Loyola College