Vedad Arslanagic

EXECUTIVE-LEVEL MANAGEMENT • Dynamic leader and strategic planner with a successful background providing organizations with the effective alignment of technical and operational resources with corporate objectives. • Equipped with 20+ years of experience in technology and leadership focused on ensuring the continuous delivery of top quality products, services, and support. • Practiced in accurate management of human and material resources within diverse, changing, and high-stress environments. Successful in the completion of IT projects on time and in compliance with budgetary restraints. • Superior planner, administrator, and coordinator of process reengineering, automation, and integration operations that result in multimillion-dollar savings and major improvements in operational efficiency and offerings. • Charismatic builder, coordinator, and motivator of top performing and highly diverse teams focused on exceeding organizational objectives. Specialties: CORE COMPETENCIES Product Development/Releases • SDLC • Consulting • Provisioning Systems • Sales Support CRM Systems • Web Services • Online Support • CTI Integration • Change Management • Team Management • Strategic/Tactical Planning • Regulatory Compliance • Contact Center Management Full Project Lifecycle Management Presentations • Talent Development Project Management • Personnel Training/Coaching Merger Integration • Application Development E-Commerce • IT Roadmaps • Vendor Management