Experience23+ Years
LevelCXO

Executive Overview

Business Analytics; Customer Life Cycle Management in Consumer Cards Business

Career Timeline

Professional employment history
  • Feb 2021–Present· 5 yrs 8 mos
    • Chief Data and Analytics OfficerCurrent
      2025–Present
    • Head, Group Analytics
      Mar 2023–2025
    • Chapter Lead, Retail & SME Banking Analytics, Group Analytics
      Feb 2021–Mar 2023
  • Apr 2015–Feb 2021· 5 yrs 10 mos
    • Officer-in-Charge, Head, Credit Cards Marketing
      Jun 2020–Feb 2021
    • Head of Cards Portfolio Management and Unsecured Lending Marketing
      2018–May 2020
    • Head of Business Analytics, Regional Cards Strategy
      Apr 2015–2018
  • May 2006–Apr 2015· 8 yrs 11 mos
    • Head of Business Analytics, Credit Cards and Unsecured Lending (Vice President)
      Feb 2013–Apr 2015
    • AVP, Lead for Credit Cards Engagement, Product and Digital Analytics
      Apr 2011–Feb 2013
    • Business Analyst of Credit Cards Usage and e-Business
      Mar 2007–Mar 2011
    • Campaign Management Analyst
      May 2006–Feb 2007
  • Feb 2005–May 2006· 1 yr 3 mos
    • Applications Consultant
      Feb 2005–May 2006
  • May 2003–2005· 1 yr 8 mos
    • Credit Risk Scoring Modeler
      May 2003–2005

Education

Master

Applied Statistics

University of Malaya

Bachelor of Science (B.Sc.)

Statistics

University of Malaya

Secondary school

Penang Free School

Executive Relationship Map

Reports To
Vincent Tan (Thuan Kok)
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

Verified Contact Information
Email & Direct Dial
Org Chart & Reporting Lines
Buying Committee Insights
AI-Powered Account Mapping

Skills & Expertise

19 of 19 skills
Credit CardsAnalyticsSegmentationRisk ManagementBusiness AnalyticsPredictive AnalyticsFinancial ModelingData AnalysisSAS ProgrammingCustomer AnalysisSASCredit ScoringStatisticsPredictive ModelingDecision TreesSPSSCredit RiskStatistical ModelingData Mining