FedEx Services

Established leader with unique extensive experiences across business and IT functions. Versed in Marketing, IT Operations and IT Development. Spearheaded the implementation of Enterprise Business Agility across the FedEx Office company. This included creating a company prioritization (Lean Portfolio Management) process and an IT transition from the waterfall approach to an Agile approach. Expertise in building start up teams with a unique ability to recruit and retain diverse quality talent. Delivered new and innovative solutions to the market that bolstered customers to integrate services into their internal global ecosystems. Well traveled and versed in various cultures. Championed an innovative customer technology incentive program for the corporation administered by the sales team. Program was responsible for $30M in incremental revenue over a 5 year period. Able to streamline and find synergies to create innovative solutions to current and future problems. Experience with consolidate processes and teams for efficiency. Extensive experience in vendor management, managed services and contract negotiations.

Manage large regional area with 10+ Managers and 100+ employees