Employees
~18,094
About First Citizens Bank
Key Facts
Approximately 18,094 employees globally
Headquartered in Raleigh, North Carolina, United States
Operates in Banking
Executive Leadership Team
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First Citizens Bank Executive Leadership Team
Jeff Ward
Chief Strategy Officer
Currently serves as the Chief Strategy Officer for Raleigh-headquartered First Citizen Bank -responsible for corporate strategy development and implementation. Areas of responsibility include brand management, communications, marketing, product, line of business and channel strategy, sales support and the business project management office.
Since 2014
Scott Richardson
Chief Data and Analytics Officer
As Chief Data and Analytics Officer, I am responsible for harnessing the power of data, analytics, and AI to help our customers/clients achieve lasting financial security, and for enabling management and associates with modern insights and capabilities. Responsible for data & AI strategy, architecture, tools & tech oversight, customer 360, data products, data governance & stewardship, data lifecycle management, and enterprise AI fluency & transformation.
Since 2024
Business Focus Areas
Business Focus Areas
Private bankingInsuranceBrokerage ServicesWealth ManagementCommercial BankingBusiness BankingmortgageRetail banking
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