Employees
~7,452
About ICICI Securities
Key Facts
Approximately 7,452 employees globally
Headquartered in Mumbai, Maharashtra, India
Operates in Financial Services
Executive Leadership Team
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ICICI Securities Executive Leadership Team
Ragunathan Balaji
Chief Digital and Technology Officer
Leading technology powering one of India’s largest digital brokerage platforms, delivering high-availability, low-latency trading systems at scale.
Define and execute the firm’s technology vision aligned with business growth, platform scalability, and digital transformation. Secured Board and executive buy-in, translated vision into strategy, and implemented metric-driven governance to track execution and business impact.
Lead end-to-end ownership of the in-house trading platform (OMS & RMS) and the broader ecosystem including Mobile, Web, APIs, and Trading Terminals. Architected highly resilient, low-latency, high-concurrency systems with automatic failover across infrastructure layers.
Delivered significant engineering and platform improvements:
• Improved uptime to 99.95% and eliminated unplanned downtimes through proactive monitoring and reliability engineering
• Reduced order latency by 99.6% through architectural redesign and separation of concerns
• Scaled order concurrency by 5x by optimizing order processing paths and distributed system performance
• Reduced release cycles by 4x by implementing modern developer tooling, automated testing, and secure CI/CD pipelines
• Enabled seamless coexistence of cloud-native systems with traditional enterprise infrastructure, ensuring scalability, resilience, and future readiness
Established a data-driven digital engineering culture using customer journey analytics, A/B testing, heatmaps, and clickstream insights to improve conversion, usability, and cross-sell.
Built and led large in-house engineering teams, instituting best practices to improve productivity, predictability, security, scalability, and delivery excellence.
Since 2023
Business Focus Areas
Business Focus Areas
research Fixed IncomeForexCommoditiesLoansMutual FundsFull service brokerSGBDerivativesGlobal investingOnline TradingResearchEquity
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