Employees
~27,213
About Paytm
India’s top mobile payments and financial services distribution firm. The country’s early leaders in mobile payments, having developed QR payment solutions, Soundbox, and advanced card machines that support enterprises. Dedicated to providing a straightforward, clear, and reliable payment experience. Currently enhancing UPI through well-considered product improvements such as Hide Payments, UPI statement downloads, overall balance checks for linked accounts, QR widgets, Autopay for recurring transactions, self-account transfers, and additional features. Connect your bank account on the Paytm app and obtain your new UPI ID right away?
Key Facts
Approximately 27,213 employees globally
Headquartered in Noida, Uttar Pradesh, India
Operates in Financial Services
Executive Leadership Team
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Paytm Executive Leadership Team
Avijit Jain
Senior Vice President, Chief Operating Officer, Lending
As COO of retail lending and head of partnership and alliances, I lead the largest digital lending platform in India, with over 15 million consumer and merchants across segments and geographies disbursing average monthly volume of 4000 Crores.
I oversee strategic initiatives across compliance, sales and product management, distribution channels, and commercial arrangements with lending partners.
With a focus on comprehensive P&L and portfolio quality management through lending partnerships, I manage a diverse portfolio including BNPL, consumer and merchant loans, and secured lending. My responsibilities span the CLM of digital lending, from onboarding, growth, servicing, marketing, distribution, and collections.
A significant aspect of my role revolves around driving technology and digital transformation initiatives to enhance customer UI/UX and enable real time decision making.
I am deeply involved in creating and optimizing digital platforms that streamline processes and provide customers with seamless access to financial services. I mentor cross functional verticals in financial services.
Since 2019
Gagan Verma
Chief Technology Officer
Led technology governance, production resilience, regulatory audit readiness, and operational compliance for PPSL.
Oversaw regulatory tech compliance across RBI licensing, ITGC, PCI DSS, and VAPT audit frameworks.
Strengthened platform trust models to align with financial services licensing and operational resilience standards.
Since 2022
Business Focus Areas
Business Focus Areas
Financial ServicesInsuranceE-CommerceLendingMobile Payments
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Recent Intelligence Signals
Digital TransformationOct 22, 2026
Item 1 of 10
Initiative:Exclusive mobile QR ticketing for Kolkata Metro, enabling in-app ticket purchase and station-entry QR scanning
Date:2026-10-16
Sources:
- Publisher:PaytmTitle:Paytm Launches Exclusive Mobile QR Ticketing for Kolkata Metro to Simplify Durga Puja TravelPublication Date:2026-10-16
Key Executives Involved:
Departments Impacted:
- Product
- Payments
- Travel and ticketing
- Partnerships
Functions Impacted:
- Digital ticketing
- QR payments
- Public-transport integration
- Customer experience
Item 2 of 10
Initiative:Paytm NRI Payments, enabling selected international mobile numbers to access Paytm UPI through linked NRE or NRO bank accounts
Date:2026-10-05
Sources:
- Publisher:PaytmTitle:Visiting India? Pay Using Your International Number on PaytmPublication Date:2026-10-05
Key Executives Involved:
Departments Impacted:
- Payments
- Product
- Compliance
- Customer support
Functions Impacted:
- International user onboarding
- UPI payments
- Cross-border customer experience
- Account linking
Item 3 of 10
Initiative:Paytm Intelligence (Pi), an AI-led business initiative combining internal AI capabilities, agentic workflows, and planned cloud-based enterprise offerings
Date:2026-09-15
Sources:
- Publisher:PaytmTitle:Key Takeaways from Our 26th AGM: Profitable Compounding, Market Share Gains and an AI-led Growth EnginePublication Date:2026-09-15
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer
- Name:Madhur DeoraRole:President and Group Chief Financial Officer
Departments Impacted:
- Engineering
- Merchant sales
- Loan collections
- Marketing
- Commerce and cloud
Functions Impacted:
- AI development
- Workflow automation
- Fraud prevention
- Customer acquisition and retention
- Enterprise AI services
Item 4 of 10
Initiative:Paytm Scan and Pay Widget, providing one-tap access to the Paytm QR scanner from a mobile home screen
Date:2026-09-15
Sources:
- Publisher:PaytmTitle:Pay in a Few Taps with the Paytm Scan and Pay WidgetPublication Date:2026-09-15
Key Executives Involved:
Departments Impacted:
- Product
- Mobile engineering
- Payments
Functions Impacted:
- QR payments
- Mobile user experience
- Payment initiation
- Customer convenience
Item 5 of 10
Initiative:Biometric Authentication for eligible UPI payments and cardless ATM withdrawals using Face ID or fingerprint verification
Date:2026-08-25
Sources:
- Publisher:PaytmTitle:Paytm Introduces Face ID and Fingerprint for UPI and Cardless ATM Withdrawals, Enhancing Everyday Payment SecurityPublication Date:2026-08-25
Key Executives Involved:
Departments Impacted:
- Payments
- Security
- Product
- Risk and compliance
Functions Impacted:
- User authentication
- UPI payments
- Cardless cash withdrawals
- Payment security
- Privacy protection
Item 6 of 10
Initiative:Paytm Payment Gateway integration with Anthropic Claude through an MCP Connector for conversational access to transactions, refunds, settlements, payment links, and reconciliation information
Date:2026-08-10
Sources:
- Publisher:PaytmTitle:Paytm Payment Gateway Integrates with Anthropic's Claude via MCP Connector to Access Payment Details Through AI PromptsPublication Date:2026-08-10
- Publisher:Business News This WeekTitle:Paytm Payment Gateway Integrates With Anthropic's Claude Via MCP Connector to Enable Businesses to Access Transaction, Refund and Settlement Details Through AI PromptsPublication Date:2026-08-10
Key Executives Involved:
Departments Impacted:
- Payment Gateway
- Engineering
- Finance operations
- Customer support
- Developer relations
Functions Impacted:
- Payment information retrieval
- Refund management
- Settlement monitoring
- Reconciliation
- AI-enabled operational workflows
Item 7 of 10
Initiative:Paytm Pocket Money, a UPI Circle-based feature enabling teenagers to make controlled UPI payments without their own bank account
Date:2026-08-25
Sources:
- Publisher:PaytmTitle:Paytm Launches Pocket Money for Teenagers to Make Paytm UPI Payments Without a Bank AccountPublication Date:2026-08-25
- Publisher:PaytmTitle:SE Covering Press Release 18.05.2026Publication Date:2026-05-18
Key Executives Involved:
Departments Impacted:
- Payments
- Product
- Risk and compliance
- Customer support
Functions Impacted:
- UPI payments
- Minor-user onboarding
- Spending controls
- Real-time transaction monitoring
- Financial inclusion
Item 8 of 10
Initiative:AI-led operating model expansion across engineering, customer support, sales, merchant operations, and internal workflows
Date:2026-07-22
Sources:
- Publisher:PaytmTitle:Paytm Q1 FY27 Results: Revenue Grows 28% YoY to ₹2,448 Cr; Highest Ever Quarterly EBITDA at ₹203 CrPublication Date:2026-07-22
- Publisher:PaytmTitle:Key Takeaways from Our Q1FY27 Earnings Call: Driving Accelerated Growth Through Market Share Gains and AI-led Operating LeveragePublication Date:2026-07-22
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer
- Name:Madhur DeoraRole:President and Group Chief Financial Officer
Departments Impacted:
- Engineering
- Customer support
- Sales
- Merchant operations
- Corporate operations
Functions Impacted:
- Workflow automation
- Productivity improvement
- Customer experience
- Merchant servicing
- Operating-cost optimization
Item 9 of 10
Initiative:Paytm Payment Gateway Agentic AI Card Checkout, using agentic AI and MCP-based payment context to reduce checkout friction and improve payment completion
Date:2026-06-16
Sources:
- Publisher:PaytmTitle:Paytm Payment Gateway Launches Agentic AI Card Checkout to Help Businesses Improve Payment CompletionPublication Date:2026-06-16
- Publisher:NDTVTitle:Paytm Payment Gateway Launches Agentic AI Card Checkout to Help Businesses Improve Payment CompletionPublication Date:2026-06-16
Key Executives Involved:
Departments Impacted:
- Payment Gateway
- Product
- Engineering
- Merchant solutions
- Risk and security
Functions Impacted:
- Online checkout
- Card payments
- Payment authentication
- Conversion optimization
- AI-enabled commerce
Item 10 of 10
Initiative:Labels for Paytm UPI automatic payments, enabling clearer identification and management of recurring subscriptions
Date:2026-06-23
Sources:
- Publisher:PaytmTitle:Paytm Launches Labels for Paytm UPI Automatic Payments to Improve Subscription ManagementPublication Date:2026-06-23
Key Executives Involved:
Departments Impacted:
- Payments
- Product
- Customer experience
Functions Impacted:
- Subscription management
- UPI AutoPay
- Payment visibility
- Consumer self-service
ExpansionOct 22, 2026
Item 1 of 10
Expansion Category:Product expansion / credit card partnership
Note:Paytm partnered with AU Small Finance Bank to launch a lifetime-free RuPay credit card offering rewards on Paytm UPI spending, Paytm Travel and Paytm Gold, along with family airport-lounge access.
Date Of News:2026-10-21
Sources:
- Publisher:PaytmTitle:Paytm and AU Small Finance Bank Partner to Launch India's First Family Lounge Access RuPay Credit CardPublication Date:2026-10-21
Key Executives Involved:
- Name:Yogesh JainRole:Deputy CEO, AU Small Finance Bank
- Role:Paytm spokesperson
Departments Impacted:
- Payments
- Credit cards
- Partnerships
- Travel
- Gold
Functions Impacted:
- Product development
- Partnership management
- Consumer payments
- Rewards and loyalty
- Customer acquisition
Item 2 of 10
Expansion Category:New geography / transit-ticketing product
Note:Paytm launched exclusive mobile QR ticketing for Kolkata Metro, expanding its digital transit-ticketing offering to a major metro network in Kolkata.
Date Of News:2026-10-14
Sources:
- Publisher:PaytmTitle:Paytm Launches Exclusive Mobile QR Ticketing for Kolkata Metro to Simplify Durga Puja TravelPublication Date:2026-10-14
Key Executives Involved:
Departments Impacted:
- Travel
- Payments
- Business development
- Technology
Functions Impacted:
- Transit-ticketing operations
- Merchant and transit partnerships
- Product integration
- Customer support
Item 3 of 10
Expansion Category:New segment / artificial-intelligence business
Note:At its 26th Annual General Meeting, Paytm described Paytm Intelligence, or Pi, as a new business focused on artificial-intelligence capabilities alongside its payments and financial-services operations.
Date Of News:2026-09-15
Sources:
- Publisher:PaytmTitle:Key Takeaways from Our 26th AGM: Profitable Compounding, Market Share Gains and an AI-led Growth EnginePublication Date:2026-09-15
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer, Paytm
- Name:Madhur DeoraRole:President and Group Chief Financial Officer, Paytm
Departments Impacted:
- Artificial intelligence
- Engineering
- Sales
- Customer support
- Merchant operations
- Financial services
Functions Impacted:
- AI product development
- Enterprise solutions
- Merchant acquisition
- Customer engagement
- Operational automation
Item 4 of 10
Expansion Category:Product expansion / payments wallet
Note:One97 Communications applied through Paytm Payments Services Limited for a Prepaid Payment Instrument licence, initiating a potential re-entry into the digital-wallet business as an additional payment option.
Date Of News:2026-07-22
Sources:
- Publisher:Business TodayTitle:Paytm wallet to return? One97 Communications takes first step to relaunch wallet, applies for RBI PPI licencePublication Date:2026-07-22
Key Executives Involved:
Departments Impacted:
- Payments
- Regulatory affairs
- Product
- Risk and compliance
Functions Impacted:
- Wallet operations
- Licensing
- Payment processing
- Compliance
- Consumer payments
Item 5 of 10
Expansion Category:New geography / international partnership
Note:Paytm entered into a partnership with Indonesian financial-technology company Flip and its subsidiary PT Duta Teknologi Kreatif. Paytm will provide device hardware and technology and make a minority investment in the Indonesian entity.
Date Of News:2026-07-09
Sources:
- Publisher:Business StandardTitle:Paytm rallies 5%, fintech stock price nears 52-week high; here's whyPublication Date:2026-07-10
- Publisher:ReutersTitle:Paytm Enters Partnership With Flip And PT Duta Teknologi Kreatif In IndonesiaPublication Date:2026-07-09
Key Executives Involved:
Departments Impacted:
- International business
- Merchant payments
- Hardware
- Technology
- Investments
Functions Impacted:
- International expansion
- Technology licensing
- Device distribution
- Strategic partnerships
- Corporate investments
Item 6 of 10
Expansion Category:New geography / regulated payments operations
Note:Paytm Europe Payments S.A., a Luxembourg subsidiary, received a Payment Institution licence effective July 2, enabling the group to build regulated payment-services capabilities in Europe.
Date Of News:2026-07-02
Sources:
- Publisher:One97 CommunicationsTitle:Q1 FY 2027 Earnings ReleasePublication Date:2026-07-20
Key Executives Involved:
Departments Impacted:
- International business
- Payments
- Regulatory affairs
- Legal and compliance
Functions Impacted:
- European market entry
- Payment-institution operations
- Licensing
- Cross-border payments
- Compliance
Item 7 of 10
Expansion Category:International investment / new geography
Note:Paytm Cloud Technologies completed an additional EUR 9 million investment in Paytm Europe Payments S.A., strengthening the funding base for Paytm's European payments expansion.
Date Of News:2026-06-01
Sources:
- Publisher:One97 CommunicationsTitle:Completion of EUR 9 million investment in Paytm Europe Payments S.A., a step down wholly owned subsidiaryPublication Date:2026-06-01
Key Executives Involved:
- Name:Sunil Kumar BansalRole:Company Secretary and Compliance Officer, One97 Communications
Departments Impacted:
- International business
- Payments
- Treasury
- Corporate development
- Legal and compliance
Functions Impacted:
- International market entry
- Capital deployment
- Payment-services expansion
- Regulatory setup
Item 8 of 10
Expansion Category:New geography / international subsidiary
Note:Paytm and its subsidiaries incorporated PT Paytm Indonesia Teknologi, a wholly owned step-down subsidiary in Indonesia, and invested approximately INR 8 crore to support international expansion of Paytm's technology-led merchant-payments and financial-services stack.
Date Of News:2026-05-07
Sources:
- Publisher:PaytmTitle:Earnings Release | Q4 FY 2026Publication Date:2026-05-07
Key Executives Involved:
Departments Impacted:
- International business
- Merchant payments
- Financial services
- Corporate development
- Technology
Functions Impacted:
- Subsidiary formation
- Market entry
- Technology deployment
- Merchant acquisition
- Strategic partnerships
Item 9 of 10
Expansion Category:Product expansion / youth payments
Note:Paytm launched Pocket Money, enabling teenagers and students to make Paytm UPI payments without their own bank account and expanding Paytm's consumer-payment proposition to a younger user segment.
Date Of News:2026-05-18
Sources:
- Publisher:PaytmTitle:Paytm Launches Pocket Money for Teenagers to Make Paytm UPI Payments Without a Bank AccountPublication Date:2026-05-18
Key Executives Involved:
Departments Impacted:
- Consumer payments
- UPI
- Product
- Risk and compliance
- Customer support
Functions Impacted:
- Product development
- Youth customer acquisition
- Payment processing
- User verification
- Customer education
Item 10 of 10
Expansion Category:New geography / international subsidiary
Note:Paytm Cloud Technologies incorporated Paytm Europe Payments S.A. in Luxembourg as a wholly owned subsidiary, establishing a corporate vehicle for expansion of Paytm's technology and payments activities in Europe.
Date Of News:2026-01-13
Sources:
- Publisher:One97 CommunicationsTitle:Disclosure under Regulation 30: Incorporation of Paytm Europe Payments S.A. in LuxembourgPublication Date:2026-01-13
Key Executives Involved:
- Name:Sunil Kumar BansalRole:Company Secretary and Compliance Officer, One97 Communications
Departments Impacted:
- International business
- Payments
- Corporate development
- Legal and compliance
Functions Impacted:
- Subsidiary formation
- European market entry
- Regulatory preparation
- Corporate structuring
Acquisition and MergersOct 22, 2026
Item 1 of 2
Acquired Company Or Merger Partner:Little Internet Private Limited
Acquisition Or Completion Date:2026-09-25
Type:Partial stake acquisition through conversion of outstanding optionally convertible debentures and convertible inter-corporate deposits into equity
Date Of Announcement:2025-10-15
Sources:
- Publisher:Paytm / One 97 Communications LimitedTitle:Disclosure under Regulation 30 – Other RestructuringPublication Date:2025-10-15
- Publisher:Paytm / One 97 Communications LimitedTitle:Outcome of the Board Meeting held on January 29, 2026Publication Date:2026-01-29
- Publisher:RealCaseTitle:Paytm Increases Stake in LIPL to 77.42% and Invests ₹100 Crore in Paytm MoneyPublication Date:2026-09-25
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Chairman, Managing Director and Chief Executive Officer, One 97 Communications Limited
- Name:Sunil Kumar BansalRole:Company Secretary and Compliance Officer, One 97 Communications Limited
Departments Impacted:
- Corporate development
- Finance
- Legal and compliance
- Corporate governance
Functions Impacted:
- Shareholding consolidation
- Capital structure management
- Subsidiary governance
- Financial reporting and regulatory compliance
Item 2 of 2
Acquired Company Or Merger Partner:Paytm Arab Payments L.L.C.
Acquisition Or Completion Date:2026-02-13
Type:Partial stake purchase by Abbar Global Opportunities Holdings Limited; issuance and allotment of 49% of post-issue equity share capital
Date Of Announcement:2025-12-22
Sources:
- Publisher:Paytm / One 97 Communications LimitedTitle:Update on Completion of Share Allotment to Abbar Global Opportunities Holdings LimitedPublication Date:2026-02-13
- Publisher:Paytm / One 97 Communications LimitedTitle:Earnings Release Q3 FY 2026Publication Date:2026-01-29
- Publisher:Paytm / One 97 Communications LimitedTitle:Earnings Release Q3 FY 2026Publication Date:2026-01-29
Key Executives Involved:
- Name:Mohamed Ali Rashed AlabbarRole:Beneficial owner associated with Abbar Global Opportunities Holdings Limited
- Name:Sunil Kumar BansalRole:Company Secretary and Compliance Officer, One 97 Communications Limited
Departments Impacted:
- International business
- Finance
- Legal and compliance
- Corporate development
Functions Impacted:
- UAE payments operations
- Ownership and subsidiary management
- Capital allocation
- Regulatory compliance
- International strategic partnership management
CertificationsOct 22, 2026
Item 1 of 4
Certification Name:Best B2B Payments Platform
Category:other
Date:2026-09-09
Geo:India
Sources:
- Publisher:Global Fintech AwardsTitle:GFA2026 — Global Fintech Awards 2026 Winners
Departments Impacted:
- Product
- Payments
- Merchant Business
- Marketing
- Corporate Communications
Functions Impacted:
- B2B payments
- Merchant acquiring
- Payment platform operations
- Business development
- Customer experience
Key Executives Involved:
Verification Status:verified (primary source)
Notes:Global Fintech Awards lists Paytm for Business as the winner. The official shortlist states that the awards night occurred on September 9, 2026.
Item 2 of 4
Certification Name:Best UPI-Based Digital Payment Solution
Category:other
Date:2026-06-18
Geo:India
Sources:
- Publisher:ET BFSITitle:FinNext Awards 2026 Winners ListPublication Date:2026-06-18
- Publisher:ET BFSITitle:FinNext Awards 2026 FAQ
Departments Impacted:
- Payments
- Product
- Engineering
- Risk and Compliance
- Marketing
Functions Impacted:
- UPI operations
- Digital payments
- Fraud prevention
- Platform security
- Customer experience
Key Executives Involved:
Verification Status:verified (primary source)
Notes:Paytm won for the initiative titled “Paytm UPI: Secure & Inclusive Digital Payments.” The official awards FAQ confirms winners were announced on June 18, 2026.
Item 3 of 4
Certification Name:Fintech in Consumer Finance
Category:other
Geo:India
Sources:
- Publisher:Unified Fintech ForumTitle:Results — India Fintech Awards 2026
Departments Impacted:
- Consumer Finance
- Product
- Financial Services
- Marketing
- Corporate Communications
Functions Impacted:
- Consumer lending distribution
- Financial product management
- Customer acquisition
- Partnership management
- Brand reputation
Key Executives Involved:
Verification Status:verified (secondary source)
Notes:The official Unified Fintech Forum LinkedIn account identifies Paytm as the winner. No exact award date was displayed in the available source.
Item 4 of 4
Certification Name:IRDAI Insurance Broking License under the Direct (Life & General Insurance Broker) Category
Category:regulatory
Date:2026-02-09
Geo:India
Sources:
- Publisher:One 97 Communications Limited / PaytmTitle:Disclosure under Regulation 30 — Renewal of IRDAI Insurance Broking License of Paytm Insurance Broking Private LimitedPublication Date:2026-02-10
Departments Impacted:
- Insurance
- Legal
- Regulatory Compliance
- Risk Management
- Customer Operations
Functions Impacted:
- Insurance broking
- Life insurance distribution
- General insurance distribution
- Regulatory reporting
- Policyholder servicing
Key Executives Involved:
- Name:Sunil Kumar BansalRole:Company Secretary and Compliance Officer
Verification Status:verified (primary source)
Notes:IRDAI renewed the license of Paytm Insurance Broking Private Limited, a wholly owned subsidiary of One 97 Communications, on February 9, 2026. The filing was published February 10, 2026.
AwardsOct 22, 2026
Item 1 of 10
Award Name:Best B2B Payments Platform
Award Date:2026-09-09
Award Type:Industry award
Announcement Date:2026-09-09
Sources:
- Publisher:Global Fintech AwardsTitle:Winners 2026
- Publisher:Global Fintech AwardsTitle:Shortlist 2026
Key Executives Involved:
- Name:UnknownRole:Unknown
Departments Impacted:
- Paytm for Business
Functions Impacted:
- Business payments
- Merchant payments
Item 2 of 10
Award Name:Fintech in Consumer Finance
Award Date:2026-08-12
Award Type:Fintech industry award
Announcement Date:2026-08-12
Sources:
- Publisher:Unified Fintech ForumTitle:India Fintech Conclave 2026
- Publisher:Unified Fintech ForumTitle:Results: India Fintech Awards 2026
Key Executives Involved:
- Name:UnknownRole:Unknown
Departments Impacted:
- Consumer finance
Functions Impacted:
- Consumer lending
- Financial services
Item 3 of 10
Award Name:PayTech Visionary of the Year
Award Date:2026-06-18
Award Type:Individual fintech leadership award
Announcement Date:2026-06-18
Sources:
- Publisher:ETBFSITitle:FinNext Awards 2026 Winners List
- Publisher:ETBFSITitle:FinNext Summit & Awards 2026
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder, Managing Director and Chief Executive Officer, One97 Communications Limited
Departments Impacted:
- Executive leadership
- Payments
Functions Impacted:
- Corporate leadership
- PayTech strategy
- Digital payments
Item 4 of 10
Award Name:Best UPI-Based Digital Payment Solution for Paytm UPI: Secure & Inclusive Digital Payments
Award Date:2026-06-18
Award Type:Payments technology award
Announcement Date:2026-06-18
Sources:
- Publisher:ETBFSITitle:FinNext Awards 2026 Winners List
- Publisher:ETBFSITitle:FinNext Summit & Awards 2026
Key Executives Involved:
- Name:UnknownRole:Unknown
Departments Impacted:
- Payments
- Product
Functions Impacted:
- UPI payments
- Digital payment product development
- Customer experience
Item 5 of 10
Award Name:Indian CEO/CTO Driving AI Innovation — Bronze
Award Date:2026-03-27
Award Type:AI leadership award
Announcement Date:2026-03-27
Sources:
- Publisher:The Financial ExpressTitle:Awards - FE AIconic Summit & Awards 2026
- Publisher:Paytm Investor RelationsTitle:Paytm IR - Awards
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder, Managing Director and Chief Executive Officer, One97 Communications Limited
Departments Impacted:
- Executive leadership
- Artificial intelligence
- Technology
Functions Impacted:
- AI strategy
- Technology leadership
- Product innovation
Item 6 of 10
Award Name:Best Use of AI in Product Innovation & R&D — Bronze
Award Date:2026-03-27
Award Type:AI innovation award
Announcement Date:2026-03-27
Sources:
- Publisher:The Financial ExpressTitle:Awards - FE AIconic Summit & Awards 2026
Key Executives Involved:
- Name:UnknownRole:Unknown
Departments Impacted:
- Artificial intelligence
- Product innovation and R&D
- Engineering
Functions Impacted:
- AI research and development
- Product development
- Technology innovation
Item 7 of 10
Award Name:Special Recognition for the Clear Air Initiative
Award Type:ESG and environmental sustainability recognition
Announcement Date:2026-03-27
Sources:
- Publisher:PaytmTitle:Paytm Wins 'Special Recognition' for 'Clear Air' Initiative at ICC Social Impact Summit & Awards 2026Publication Date:2026-03-27
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer, Paytm
Departments Impacted:
- Corporate social responsibility
- Sustainability
- Paytm Foundation
Functions Impacted:
- Environmental sustainability
- CSR
- Air-quality initiatives
- ESG reporting
Item 8 of 10
Award Name:AI Leader of the Year
Award Type:AI leadership award
Announcement Date:2026-02-05
Sources:
- Publisher:PaytmTitle:Paytm Wins Big for AI Leadership and Customer Experience InnovationPublication Date:2026-02-05
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer, Paytm
Departments Impacted:
- Executive leadership
- Artificial intelligence
- Technology
Functions Impacted:
- AI strategy
- Technology leadership
- Product innovation
Item 9 of 10
Award Name:Customer Experience AI Solution of the Year for Paytm Checkin
Award Type:AI customer experience award
Announcement Date:2026-02-05
Sources:
- Publisher:PaytmTitle:Paytm Wins Big for AI Leadership and Customer Experience InnovationPublication Date:2026-02-05
Key Executives Involved:
- Name:Vijay Shekhar SharmaRole:Founder and Chief Executive Officer, Paytm
Departments Impacted:
- Travel
- Artificial intelligence
- Product
- Customer experience
Functions Impacted:
- Travel booking
- Conversational AI
- Customer experience
- Product development
Item 10 of 10
Award Name:First Indian Company on the Global Capability Leaderboard for the Spider 2.0 Snow Leaderboard
Award Type:AI and technology benchmark recognition
Announcement Date:2026-01-08
Sources:
- Publisher:PaytmTitle:Paytm's AI System Recognised Globally on Spider 2.0, Becomes First Indian Company on the Global Capability LeaderboardPublication Date:2026-01-08
- Publisher:ET Edge InsightsTitle:Paytm's AI System recognised globally on Spider 2.0, becomes the first Indian company on the global capability leaderboardPublication Date:2026-01-08
- Publisher:Paytm Investor RelationsTitle:Paytm IR - Awards
Key Executives Involved:
- Name:UnknownRole:Unknown
Departments Impacted:
- Artificial intelligence
- Engineering
- Data and analytics
Functions Impacted:
- Text-to-SQL
- Database reasoning
- Analytics
- AI research and development
Paytm Org Chart & Organizational Structure
Paytm, the Indian digital payments and financial services company, is led by Founder and Chief Executive Officer Vijay Shekhar Sharma. The organizational structure includes key executive leadership across multiple functions: Madhur Deora serves as President and Chief Financial Officer, Group, overseeing the Finance function; Sidharth Shakdher holds the role of Chief Marketing Officer and Business Head, leading the Marketing function; and Ajay Shekhar Sharma (who appears under Marketing) serves as Chief Business Officer, Marketing Cloud Business, Paytm. The Information Technology function is headed by Chief Technology Officer Gagan Verma, with Sunil Agrawal serving as Chief Technology Officer, Lending under the Enterprise Architecture sub-function. Under Operations, the leadership team includes Chief Operating Officer for Government and Public Sector Business Abhay Sharma, Chief Business Officer Narendra Yadav, Chief Business Officer for Enterprise Merchants, Small and Medium Business Merchants, and EMI Tejinder Singh, Senior Vice President and Chief Operating Officer, Lending Avijit Jain, and Chief Operating Officer, Offline Payments Ripunjai Gaur.
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Can I see Paytm's complete org chart here, or just part of it?
You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."
How is Paytm's organizational structure mapped on BizKonnect?
Paytm's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.
Does the page show which executive oversees which function?
Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Paytm's reported leadership structure.
Is executive tenure information included?
Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Paytm's leadership team has changed.
How do Paytm's GenAI-powered org charts support Account-Based Marketing (ABM)?
The visual maps break down multi-person buying centers within Paytm, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.
Are there other companies worth researching alongside Paytm?
Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.