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Alain Pham

Alain Pham

CRM & DATA Executive Director | Accor Global Procurement at Accor

Accor

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Experience30+ Years
LevelCXO

Career Timeline

Professional employment history
  • AccorCurrent
    2023–Present· 3 yrs 8 mos
    • Executive Director, Customer Relationship Management and DataCurrent
      2023–Present
  • celio
    Oct 2018–Dec 2022· 4 yrs 2 mos
    • IT CRM Project Manager
      Oct 2018–Dec 2022
  • Stago
    May 2013–Sep 2018· 5 yrs 4 mos
    • Responsable d'Etudes CRM
      May 2013–Sep 2018
  • Edmond de Rothschild
    2011–Apr 2013· 2 yrs 3 mos
    • Consultant MOA CRM
      2011–Apr 2013
  • SFR
    Nov 2008–Nov 2010· 2 yrs
    • Consultant MOA CRM
      Nov 2008–Nov 2010
  • Orange
    Aug 2005–Sep 2008· 3 yrs 1 mo
    • Consultant, MOA, Customer Relationship Management
      Aug 2005–Sep 2008
  • AOL
    1996–Dec 2004· 8 yrs 11 mos
    • Head of CRM Projects
      2003–Dec 2004
    • CRM Project Manager
      2001–Dec 2002
    • Senior Software Engineer
      1997–2001
    • Technical tests manager
      1996–1997

Executive Relationship Map

Reports To
Alain Pham
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

12 of 12 skills
Solution ArchitectureChange ManagementRequirements AnalysisGestion de projetCRME-commerceManagementTelecommunicationsPMOSoftware Project ManagementGestion d'équipeConsulting