Accor

Public Company98,644 Employees
Employees
~98,644

About Accor

We are Accor We comprise over 290,000 hospitality professionals who prioritize people in all we do, evoking emotion for our guests and fostering a dedication to service and achievement without limits. Leveraging the strengths of our teams and our fully integrated network of leading brands, tailored services, and expert solutions, we pioneer new approaches to redefine hospitality and motivate fresh ways of exploring the world. We are committed to meeting every preference and requirement, constantly enhancing the guest journey each day through our 45 hotel brands spanning all categories—5,600 properties worldwide, from opulent five-star palaces to budget-friendly economy options, elegant residences to comprehensive resorts. As we cater to millions of guests and each hotel represents its own microcosm where every detail matters, we endeavor to create a beneficial effect locally and globally, ensuring that the advantages of hospitality extend beyond a select few to everyone.

Key Facts
Approximately 98,644 employees globally
Operates in Hospitality

Executive Leadership Team

Alain Pham
Alain Pham
Executive Director, Customer Relationship Management and Data
Since 2023
Alix Boulnois
Alix Boulnois
Chief Commercial Officer, Digital and Technology, Group Executive Committee
Since 2025
Caroline Tissot
Caroline Tissot
Chief Procurement Officer, Accor Group, Executive Committee Member
Since 2016
Coline Pont
Coline Pont
Chief Sustainability Officer, Group, Executive Committee Member
Since 2025
DC
Delphine Chassagnac
Chief Financial Officer, Orient Express
Since 2024
Elisabeth Lespinet
Elisabeth Lespinet
Executive Director, Indirect IT Procurement
Since 2025

Organizational Chart — Preview

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Accor Executive Leadership Team

Alain Pham
Alain Pham
Executive Director, Customer Relationship Management and Data
Since 2023
Alix Boulnois
Alix Boulnois
Chief Commercial Officer, Digital and Technology, Group Executive Committee
In charge of the Commercial, Digital and Tech functions of the group (110+ countries, 40+ brands, 5000+ people, multi-billion euro P&L): - Commercial functions: Distribution, Sales, Revenue Management, Loyalty, Contact Centers and E-commerce - Digital Factory (product, engineering, design, data, AI, etc) - IT ops and cybersecurity - Tech in hotels and restaurants - Corporate IT
Since 2025
Caroline Tissot
Caroline Tissot
Chief Procurement Officer, Accor Group, Executive Committee Member
4 B$ purchase base - 280 procurement team members in 20 countries - Lead Accor Global Purchasing Organization / “Accor Centrale d’Achat” ($3B purchase base), driving growth (+ 30% in 6 years) and a significant part of Accor Ebitda by providing procurement services to 5000 Accor hotels WW but also to other branded hotels (Marriott, Louvre Hotels, Groupe Barrière etc…). BtoB Market place model generating top line revenues for Accor - Lead Accor Procurement organization for Central and WW regional headquarters ($1B purchase base). “Classic” procurement model generating savings / cost reductions for Accor
Since 2016
Coline Pont
Coline Pont
Chief Sustainability Officer, Group, Executive Committee Member
Since 2025
DC
Delphine Chassagnac
Chief Financial Officer, Orient Express
Since 2024
Elisabeth Lespinet
Elisabeth Lespinet
Executive Director, Indirect IT Procurement
Since 2025

Business Focus Areas

Identified by BizNLP
Business Focus Areas
Hospitality and Catering
🔓 to see the full technographic profile including all applications, infrastructure details, vendor contracts, and technology evaluation signals.

Accor Org Chart & Organizational Structure

Accor's organizational structure is led by Sébastien Bazin, who serves as Chairman and Chief Executive Officer. Under his leadership, the company is organized into several key functions and divisions. Reporting directly to the CEO, Jean-Jacques Morin holds the position of Chief Executive Officer and Deputy Chief Executive Officer for Premium, Midscale, and Economy. The Sales function is led by Pascal Visintainer as Global Chief Sales Officer, with Julien Houdebine serving as Chief Sales and Revenue Officer beneath him. The Finance function is headed by Martine Gerow as Group Chief Financial Officer; under her, Romain Latimier serves as Chief Financial Officer, Delphine Chassagnac as Chief Financial Officer of Orient Express, and Pierre Boisselier as Chief Financial Officer of the Luxury and Lifestyle Division. The Information Technology function is directed by Group Chief Information Officer Paul Braida, and encompasses Digital Transformation and Innovation, overseen by Alix Boulnois as Chief Commercial Officer for Digital and Technology and a member of the Group Executive Committee; IT Service Management (ITSM), led by Yannick A. as Executive Director for Europe and North Africa; Data Management and Analytics, with Alain Pham as Executive Director of Customer Relationship Management and Data and Jean-François Guilmard as Chief Data Officer; and IT Procurement, under Elisabeth Lespinet as Executive Director of Indirect IT Procurement. The Strategy function is led by Gilda Perez-Alvarado as Group Chief Strategy Officer. Operations is headed by Markus Keller as Chief Operating Officer of Sofitel MGallery and Emblems. The Sustainability and ESG function is stewarded by Coline Pont as Group Chief Sustainability Officer and Executive Committee Member. Laura Cerny serves as Group Chief Compliance Officer. The Supply Chain function includes the Procurement sub-function, led by Caroline Tissot as Chief Procurement Officer for Accor Group and Executive Committee Member, which further includes Procurement Operations, where Séverine Follenfant serves as Executive Director of Procurement Business Support Operations for Europe, North America, and Corporate within Accor GPO. Finally, the Human Resources function is under Laurence Dambrine as Group Chief People Officer.

Frequently Asked Questions

7 questions

What does Accor's BizKonnect profile actually show?

An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.

Can I see Accor's complete org chart here, or just part of it?

You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."

How is Accor's organizational structure mapped on BizKonnect?

Accor's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.

Does the page show which executive oversees which function?

Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Accor's reported leadership structure.

Is executive tenure information included?

Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Accor's leadership team has changed.

How do Accor's GenAI-powered org charts support Account-Based Marketing (ABM)?

The visual maps break down multi-person buying centers within Accor, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.

Are there other companies worth researching alongside Accor?

Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.