Accor

HospitalityIssy-les-Moulineaux, Paris Region, France
Public Company98,644 Employees
Employees
~98,644

About Accor

At Accor, we are a team of over 290,000 hospitality professionals who put people first in everything we do. We craft memorable experiences for our guests and foster a deep dedication to service and excellence that goes beyond limits. Leveraging the strength of our teams and our fully integrated ecosystem of leading brands, personalized services, and expert solutions, we innovate to transform hospitality and inspire fresh ways to explore the world. Our commitment is to cater to every desire and need, reimagining the guest experience daily through our 45 hotel brands spanning all categories—5,600 properties ranging from luxurious five-star palaces and smart economy hotels to elegant residences and comprehensive resorts. We cater to millions of guests, and each of our hotels is a unique universe where every detail matters. We are committed to generating a positive effect both locally and globally, ensuring that hospitality extends its benefits to everyone, not just a select few.

Key Facts
Approximately 98,644 employees globally
Headquartered in Issy-les-Moulineaux, Paris Region, France
Operates in Hospitality

Executive Leadership Team

Alain Pham
Alain Pham
Executive Director, Customer Relationship Management and Data
Since 2023
Alix Boulnois
Alix Boulnois
Chief Commercial Officer, Digital and Technology, Group Executive Committee
Since 2025
Caroline Tissot
Caroline Tissot
Chief Procurement Officer, Accor Group, Executive Committee Member
Since 2016
Coline Pont
Coline Pont
Chief Sustainability Officer, Group, Executive Committee Member
Since 2025
DC
Delphine Chassagnac
Chief Financial Officer, Orient Express
Since 2024
Elisabeth Lespinet
Elisabeth Lespinet
Executive Director, Indirect IT Procurement
Since 2025

Organizational Chart — Preview

Powered by OrgKonnect
Live from OrgKonnect — bizkonnect.ai
See the Full Org Chart with Contact Details
Unlock reporting lines, direct contacts, connection paths, and business insights for all Accor's employees

Accor Executive Leadership Team

Alain Pham
Alain Pham
Executive Director, Customer Relationship Management and Data
Since 2023
Alix Boulnois
Alix Boulnois
Chief Commercial Officer, Digital and Technology, Group Executive Committee
In charge of the Commercial, Digital and Tech functions of the group (110+ countries, 40+ brands, 5000+ people, multi-billion euro P&L): - Commercial functions: Distribution, Sales, Revenue Management, Loyalty, Contact Centers and E-commerce - Digital Factory (product, engineering, design, data, AI, etc) - IT ops and cybersecurity - Tech in hotels and restaurants - Corporate IT
Since 2025
Caroline Tissot
Caroline Tissot
Chief Procurement Officer, Accor Group, Executive Committee Member
4 B$ purchase base - 280 procurement team members in 20 countries - Lead Accor Global Purchasing Organization / “Accor Centrale d’Achat” ($3B purchase base), driving growth (+ 30% in 6 years) and a significant part of Accor Ebitda by providing procurement services to 5000 Accor hotels WW but also to other branded hotels (Marriott, Louvre Hotels, Groupe Barrière etc…). BtoB Market place model generating top line revenues for Accor - Lead Accor Procurement organization for Central and WW regional headquarters ($1B purchase base). “Classic” procurement model generating savings / cost reductions for Accor
Since 2016
Coline Pont
Coline Pont
Chief Sustainability Officer, Group, Executive Committee Member
Since 2025
DC
Delphine Chassagnac
Chief Financial Officer, Orient Express
Since 2024
Elisabeth Lespinet
Elisabeth Lespinet
Executive Director, Indirect IT Procurement
Since 2025

Business Focus Areas

Identified by BizNLP
Business Focus Areas
Hospitality and Catering
🔓 to see the full technographic profile including all applications, infrastructure details, vendor contracts, and technology evaluation signals.

Accor Org Chart & Organizational Structure

Accor's organizational structure is headed by Chairman and CEO Sebastien Bazin, with Jean-Jacques Morin serving as CEO of Premium, Midscale, and Economy and Group Deputy CEO. The Group's leadership encompasses several key functions. Within Finance, Group CFO Martine Gerow leads the function, with support from CFO Romain LATIMIER, Delphine Chassagnac (CFO, Orient Express), and Pierre Boisselier (CFO, Luxury & Lifestyle Division). The Information Technology function is led by Group CIO Paul Braida, under the broader direction of Alix Boulnois, Chief Commercial, Digital & Tech Officer and Group Executive Committee member. IT-related sub-functions include Digital Transformation and Innovation, with Alix Boulnois representing this area; IT Service Management (ITSM), where Yannick A. serves as Executive Director for Europe & North Africa; Data Management and Analytics, with Executive Director Alain Pham (CRM & Data) and Chief Data Officer Jean-François Guilmard; and IT Procurement, represented by Elisabeth Lespinet, Executive Director, Indirect IT Procurement. In Sales, Pascal Visintainer holds the role of Global Chief Sales Officer, with Julien Houdebine as Chief Sales and Revenue Officer. Gilda Perez-Alvarado serves as Group Chief Strategy Officer within the Strategy function. Markus Keller acts as COO for Sofitel MGallery & Emblems in the Operations function. Coline Pont is the Group Chief Sustainability Officer and Executive Committee member for Sustainability and ESG. Laura Cerny serves as Group Chief Compliance Officer in the Compliance function. Human Resources is led by Laurence DAMBRINE, Group Chief People Officer. The Supply Chain function encompasses Procurement, led by Caroline Tissot, Accor Group Chief Procurement Officer and Executive Committee member; within Procurement Operations, Séverine Follenfant serves as Executive Director, Procurement Business Support Operations for Europe, North America, and Corporate Accor GPO.