Alana George, CRCM
Managing Director, Compliance- Chief Privacy Officer
Citi•Bradenton, Florida, United States
View LinkedIn ProfileExecutive Overview
A seasoned compliance and risk executive with a proven track record at reimagining risk management programs as evidenced through career-spanning invitations to take on roles to drive positive change in an organization's ability to demonstrate compliance and mitigate risk while balancing costs to effectively align with and support key business strategies. A career with over 25 years' experience in managing consumer business operations, consumer, wholesale, and international compliance risk, and transforming programs and teams both domestic and internationally to exceed strategic initiatives, while building high performing teams and future leaders. Skilled at promoting collaborative, positive relationships through diverse engagement across organizations. Proven leadership skills as a CEO strategic thought partner, advisement on risk management tactics, and credible challenge to proactively address future risk. Roles include; Head of US Consumer Compliance, International Head of Global Compliance Monitoring and Testing, Business Chief Compliance Officer, Certified Regulatory Compliance Manager through the American Bankers Association, Former Non-Profit Board Member, and Redesign of Compliance Programs including Complaints Intelligence.
Career Timeline
- CitiCurrentJun 2022–Present· 4 yrs 4 mos
- Managing Director, Chief Privacy Officer, Independent Compliance Risk ManagementCurrentJun 2022–Present
- Apr 2013–May 2022· 9 yrs 1 mo
- Managing Director, Head of Global Monitoring & Testing, Compliance, Conduct, & Operational RiskJul 2021–May 2022
- Managing Director, Regulatory Compliance, Business Banking Chief Compliance OfficerJul 2020–Jul 2021
- Executive Director, Regulatory Compliance, Business Banking Chief Compliance OfficerJun 2018–Jul 2020
- Executive Director, Head of Consumer Complaints ComplianceJun 2015–Jun 2018
- Executive Director, Compliance Testing, Governance, & InfrastructureApr 2013–Jun 2016
- Nov 2008–Apr 2013· 4 yrs 5 mos
- Vice President / Director Operational Risk ManagementNov 2008–Apr 2013
- Apr 2005–Nov 2008· 3 yrs 7 mos
- Department & Business Solutions ManagerApr 2005–Nov 2008
- May 1997–Mar 2005· 7 yrs 10 mos
- Assistance Vice PresidentMay 1997–Mar 2005
Education
Bachelor of Arts (BA)
International Business & Economics
University of Pittsburgh