Antonio Flores, MS-HCM, MPH
Senior Executive at WSU Veterinary Teaching Hospital
Washington State University•La Crosse, Washington, United States
View LinkedIn ProfileExecutive Overview
A strong bilingual hands-on leader in the healthcare field. Experience with multi-site and multi-service organizations serving underserved communities. Management of $10M-$30M organizational budgets. Skilled at team building/coaching and training. Proficient at organizing projects by making cost effective decisions. Organized, proficient administrator, results driven through data and quality dashboards. Strong focus on quality management of billing error rates, registration, insurance verification, scheduling, records, clinical charting and referral management. Finding solutions to complex problems, productivity, revenue sources, emergency management, and life/safety for clients and staff. Key Competencies: Clinic startups including build-outs and licensing. Management of Administrative, Ancillary and Medical Staff. Total Quality Improvement in Customer Care, Customer Satisfaction and Customer Services. Leading Change. Leading People. Business Acumen in managing human, financial, and information resources strategically. Building Coalitions internally and externally, including Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, and international organizations to achieve common goals.
Career Timeline
- Washington State UniversityCurrentAug 2024–Present· 2 yrs 2 mos
- Chief Operations OfficerCurrentAug 2024–Present
- Oct 2019–Aug 2024· 4 yrs 10 mos
- Chief Executive OfficerJun 2021–Aug 2024
- Chief Operating OfficerOct 2019–Jun 2021
- Nov 2017–Aug 2019· 1 yr 9 mos
- Chief Operations OfficerNov 2017–Aug 2019
- Oct 2015–Nov 2017· 2 yrs 1 mo
- Deputy Director, Chief Operations Officer for Health Services DepartmentOct 2015–Nov 2017
- Nov 2014–Oct 2015· 11 mos
- Vice President of Patient Services and OperationsNov 2014–Oct 2015
- Aug 2012–Nov 2014· 2 yrs 3 mos
- Regional Clinic Operations ManagerAug 2012–Nov 2014
- Sep 2009–Aug 2012· 2 yrs 11 mos
- Manager of Clinic OperationsSep 2009–Aug 2012
- Mar 2008–Sep 2009· 1 yr 6 mos
- Patient AdministrativeMar 2008–Sep 2009
- Sep 2004–Sep 2006· 2 yrs
- Lab Assistant IISep 2004–Sep 2006
- Aug 2003–Jun 2004· 10 mos
- Lab AssistantAug 2003–Jun 2004
Education
Master of Public Health - MPH
Public Health Practice
Oregon State UniversityPublic Health
Public Health
Oregon State UniversityCertificate - Extension Program
Human Resources Management
UCLAMaster of Science (MS)
Health/Health Care Administration/Management
California State University, Los AngelesBachelor of Arts
Sociology
UCLAAssociate of Arts - AA
General Studies
Santa Monica CollegeGeneral Studies
Palomar College