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Ashwin Ballal

Chief Information Officer at Freshworks | CIO Advisor | Angel Investor | Board Member

Freshworks•Saratoga, California, United States

View LinkedIn Profile
Experience33+ Years
LevelCXO

Executive Overview

Transformational and visionary global executive with over 35+ years of broad and diverse experience with a proven track record as a business and technology leader. Entrepreneurial spirit with focus on driving exponential top line growth, disruptive innovation including AI / ML technologies , operational excellence, superior customer/employee experiences, and leading world-class high performing teams. Deep technology expertise coupled with exceptional business acumen, with career history that spans diverse business and technology transformation roles in large global public companies, VC funded private company and private equity owned companyExpertise: • Business and Digital Transformation, Vision, Strategy & Execution • Sales, Marketing, Engineering and Total Customer Experience • Transformational Leadership & Talent Management • Profit & Loss (P&L) Management, Budget & Financial Management • Advanced Data Science, Predictive and Behavioral Analytics, AI, ML & Deep Learning • Intelligent Technology, Open Source, Disruptive Innovation and Operational Excellence • Scaling and Operational Excellence in Public, VC funded Private and PE backed companies • Identifying and Integrating Merger & Acquisitions, Top Line Revenue Growth • Technology Product Marketing, Engineering Hardware & Software DevelopmentSummary of Qualification •       Deep Customer Zero practitioner: built and led internal adoption programs that used enterprise software to run IT operations, translating those learnings directly into product roadmap strategy, customer confidence, and GTM positioning. • Accomplished business and technology executive with demonstrated transformational leadership skills and a track record of driving significant change, business growth, operational excellence and delightful customer/employee experiences. • Deep technical expertise and understanding of the overall technology landscape, facilitating informed decision-making and effective implementation and is able to translate business needs into technical solutions. • Highly skilled in fostering collaboration and teamwork, promoting a culture of innovation and excellence and is able to build strong relationships with stakeholders across the organization. • Results-driven, setting stretch ambitious goals and driving initiatives through effective planning and execution and with a high sense of urgency. • Exceptional ability to influence stakeholders at all levels of the organization, ensuring buy-in, build consensus and successful execution around IT initiatives.

Career Timeline

Professional employment history
  • FreshworksCurrent
    Apr 2024–Present· 2 yrs 6 mos
    • Chief Information OfficerCurrent
      Apr 2024–Present
  • Jun 2016–Apr 2024· 7 yrs 10 mos
    • Executive Vice President and Chief Information Officer
      Jun 2016–Apr 2024
  • Nov 2000–Jun 2016· 15 yrs 7 mos
    • Vice President & Chief Information, Intelligence & Data Officer
      Jul 2009–Jun 2016
    • President, Chairman & Managing Director
      Jul 2007–Jul 2009
    • General Manager- Semiconductor Yield & Advanced Data Analytics Division
      Apr 2005–Jul 2007
    • Sr. Business Unit Director for Wafer Yield and Data Analytics
      Mar 2003–Mar 2005
    • Head, Engineering and Marketing
      Nov 2000–Mar 2003
  • Nov 1997–Nov 2000· 3 yrs
    • Director of Marketing- Semiconductor Yield and Data Analytics
      Nov 1997–Nov 2000
  • Mar 1996–Oct 1997· 1 yr 7 mos
    • Strategic Marketing
      Mar 1996–Oct 1997
  • Jun 1993–Mar 1996· 2 yrs 9 mos
    • Applications Scientist
      Jun 1993–Mar 1996

Education

Post Doc

Material Science

University of Maryland

Ph.D.

Material Science & Engineering

University of Maryland

B.E.

Metallurgy

National Institute of Technology Karnataka

Executive Relationship Map

Reports To
Ashwin Ballal
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Enterprise ArchitectureProduct ManagementGlobalizationProduct DevelopmentCRMLeadershipMarketing StrategyVendor ManagementManagementProduct Lifecycle ManagementProgram ManagementCloud ComputingOutsourcingCross-functional Team LeadershipOutsourcing ManagementCompetitive AnalysisStart-upsSemiconductorsOperations ManagementGlobal Management