Balaji Jayabalan

Dynamic take-charge change agent; with a successful record of ~20+ years; offering striking success propelling innovation, client value, Global Delivery excellence, and turning around large delivery operations from customer satisfaction, productivity, and cost of delivery perspective. Managing 3000+ member teams spread across Global Delivery Centers supporting a variety of technologies Primary responsibilities include Managing Infrastructure and Cloud Operations, Global Technology Leader, Escalation and Technical point of contact, Customer Relationship, People Management, Transition Management, Hiring and Contract Creation/Renewal. Specialties: • Global Account Management • New Business Development • Account Management • Consultative/Solution Selling • Contract Negotiations • Large-Scale Implementations • Datacenter Operations • Cloud Advisory • Migration & Modernization, Managed services • DevOps, DigitalOps and Site Reliability Engineering.