Brian Philips

Brian Philips

(Retired) EVP, Chief Marketing & Communications Officer FedEx Corporation; President of FedEx Office

FedEx OfficeDallas/Fort Worth Area

View LinkedIn Profile
Experience38+ Years
LevelCXO

Executive Overview

In 2023, Brian Philips stepped into his current role with more than 30 years of experience at FedEx. Today he serves as EVP, Chief Marketing and Communications Officer for FedEx, and President of FedEx Office. Brian is responsible for managing the global FedEx brand and reputation, as well as driving revenue growth through strategic communications, customer engagement marketing, public affairs, citizenship, sponsorships, media relations, social media, and advertising. He also leads the global FedEx Customer Experience organization of more than 11,000 team members who collaborate to create outstanding experiences for customers through FedEx’s self-service and agent-enabled customer care channels, package research & recovery, packaging services, revenue planning, fraud security & controls, as well as CE global systems, digital and insights. As President of FedEx Office and Print Services, Inc, a wholly owned subsidiary of FedEx, Brian has guided the company’s evolution from the corner copy shop into an unparalleled print production and transportation network. Today, more than 14,000 FedEx Office team members serve businesses and individuals at more than 2,000 locations nationwide. A native of Toledo, Ohio, Brian graduated from Miami University in Oxford, Ohio, and then earned his Master of Business Administration from Indiana University. He has served on the executive committee for the Dallas Regional Chamber and on the advisory boards for the United Way of Metropolitan Dallas and Teach for America, and he is an alumnus of the North Texas chapter of Young Presidents’ Organization (YPO.) Brian is also a member of the Maverick chapter of YPO Gold, and he and his family are actively involved in Make a Wish of North Texas.

Career Timeline

Professional employment history
  • 2006–Present· 20 yrs 8 mos
    • Executive Vice President, Chief Marketing and Communications Officer, President of FedEx OfficeCurrent
      May 2008–Present
    • Executive Vice President and Chief Operating Officer
      2006–May 2008
  • Oct 1993–2006· 12 yrs 3 mos
    • Vice President of U.S. Marketing
      May 2000–2006
    • Managing Director of International Marketing
      May 1999–May 2000
    • Managing Director of Marketing for the Latin America and Caribbean Division
      Sep 1996–May 1999
    • Manager of New Service Development and various positions
      Oct 1993–Sep 1996
  • Jul 1992–Oct 1993· 1 yr 3 mos
    • Senior Marketing Assistant - Kleenex Brand Management
      Jul 1992–Oct 1993
  • Aug 1988–Jun 1990· 1 yr 10 mos
    • Manager, Accounts
      Aug 1988–Jun 1990

Education

Master of Business Administration - MBA

Indiana University Bloomington

Bachelor of Science in Business

Miami University

Executive Relationship Map

Reports To
Brian Philips
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

13 of 13 skills
Small BusinessSupply ChainLeadershipMarketingCommercialE-commerceShippingprintingStrategic PlanningLogisticsBusiness StrategyRetailLogistics Management