Chad Jones

Chad is an accomplished healthcare information services (IS) leader with over 25 years of experience. Chad has a proven track record of achievement in transformational projects, strategic planning, vendor management, and leadership in large healthcare systems. As an effective leader, who has a passion for cultivating relationships and leadership skills within high performing teams, Chad has worked in the for-profit healthcare IT, consulting, and the health system industries. He has an excellent ability to balance leadership, accountability, team motivation, innovation, and stakeholder engagement. As a results-driven executive, he is dedicated to improving performance utilizing a strategy driven process model that integrates an organization’s often divergent business, technical, and client objectives into a unified offering. Key achievements include: -Successfully planned and led technology solutions to introduce alignment, standardization, and efficiency gains for the enterprise. Key solutions included the Epic EMR for 13 hospitals and human capital management solutions for over 40,000 employees. -Collaborated to create the development of an IS operating model focused on distinct functions for strategy, planning, execution, support, and security. The operating model change required alignment and engagement with stakeholders to create new governance processes, ensuring IS resources were accounted for and properly aligned with organizational needs and priorities. -As Senior Vice President at Baylor Scott and White Health, he was responsible for the execution of the digital strategy with solutions focused on patient experience, value-based care, and operational excellence. Key achievements include the patient focused application, MyBSWHealth, which achieved the highest App Store rankings of all provider applications. Digital execution also encompassed the formation of a cloud strategy and staffing model to oversee the migration to cloud computing. Additionally, Chad facilitated the selection and deployment of the first Customer Relationship Management (CRM) solution to improve patient experience and coordinate care.