Christopher Kung
Chief Digital Officer at Zaxbys
Zaxbys•Atlanta, Georgia, United States
View LinkedIn ProfileExecutive Overview
Chris has built and scaled multiple billion-dollar digital businesses. During his time at Macys.com, revenue expanded from $900M to $3B; at Dollar General, eCommerce grew from $12M to $1B; and at Zaxbys, digital commerce is on track to reach $1B. He helped pioneer modern omnichannel retail - introducing BOPIS at Macy's and Bloomingdale's, converting stores into fulfillment hubs, and enabling 1-hour delivery across rural America at Dollar General. An operator, strategist, and General Manager with board-level credibility, Chris brings vision across Technology, Operations, and Marketing. He aligns teams to elevate the guest experience and deliver durable, scalable growth.
Career Timeline
- ZaxbysCurrentJul 2024–Present· 2 yrs 2 mos
- Chief Digital OfficerCurrentJul 2024–Present
- Stitched InsightsCurrent2020–Present· 6 yrs 8 mos
- AdvisorCurrent2020–Present
- CreatableCurrent2020–Present· 6 yrs 8 mos
- AdvisorCurrent2020–Present
- 2020–Jul 2024· 4 yrs 6 mos
- Chief Digital Officer2022–Jul 2024
- VP Digital Commerce & Product2021–2022
- Consultant, Digital & Technology (pOpshelf)2020–2021
- 2020–2022· 2 yrs
- Investor2020–2022
- 2018–2020· 2 yrs
- Advisor & Digital Operator2018–2020
- 2018–2020· 2 yrs
- Awards Judge & Presenter2018–2020
- 2014–2016· 2 yrs
- Board Member, Surface Customer Advisory Board2014–2016
- 2010–2020· 10 yrs
- SVP, Corporate Strategy & Technology Business Development2018–2020
- CTO Macy’s China & GM Macys.cn/Wechat Commerce2015–2018
- VP, Omnichannel Technology, Strategy & IT Portfolio2013–2016
- Director, Strategy & Product Management, Macys.com2010–2013
- 2010–2011· 1 yr
- Consultant, Mobile Applications & Innovations2010–2011
Education
Master of Business Administration (M.B.A.)
Marketing & Operations
The Wharton School
BSEE/CS
Electrical Engineering, Computer Science, Economics
UCLA