Claude Wade
Executive Vice President, Chief Digital Officer and Global Head of Business Operations & Global Claims at American International Group (AIG)
World 50 Group•Atlanta, Georgia, United States
View LinkedIn ProfileExecutive Overview
Accomplished and credentialed C-suite executive with a documented record of guiding operating businesses of Fortune 100 companies through transformational change and industry leading growth. A graduate of New York University’s Stern School of Business and trained as both a Lean Six Sigma Black Belt and AGILE Scrum Master. Proficient in developing and operationalizing business strategies and regarded as a change leader and turnaround expert with demonstrated experience in driving efficient top line growth, delivering innovative client solutions, and enhancing the client experience. Specific areas of demonstrated functional expertise include: • Client Experience Improvement • Digital Innovation • P&L Management • Operational Strategy and Execution • Change Management • Process Re-engineering
Career Timeline
- World 50 GroupCurrentApr 2025–Present· 1 yr 5 mos
- Member, Board of DirectorsCurrentApr 2025–Present
- Mar 2025–Present· 1 yr 6 mos
- Member, Board of DirectorsCurrentMar 2025–Nov 2025
- American International GroupCurrentJun 2021–Present· 5 yrs 3 mos
- Executive Vice President, Chief Digital Officer, Global Head of Business Operations & Global ClaimsCurrent2024–Present
- Executive Vice President, Chief Digital Officer and Global Head of Business Operations & ITJun 2021–Mar 2024
- Oct 2017–May 2021· 3 yrs 7 mos
- Head of Client Experience and Atlanta Innovation Hub Leader2019–May 2021
- Global Chief Operating Officer, Institutional Client BusinessOct 2017–2019
- Sep 2011–Sep 2017· 6 yrs
- Chief Operating Officer, Global Risk & SpecialtiesMar 2016–Sep 2017
- Chief Operating Officer (COO) U.S. & CanadaJul 2012–Mar 2016
- Managing Director, Head of Global TransformationSep 2011–Jul 2012
- May 2011–Sep 2011· 4 mos
- Managing Director, Head of Global TransformationMay 2011–Sep 2011
- Nov 2006–May 2011· 4 yrs 6 mos
- Senior Vice President, Mortgage Backed SecuritizationJul 2010–May 2011
- Senior Vice President, Operational Risk Strategy and Process ExcellenceFeb 2009–Jul 2010
- Vice President, Operational Excellence & Lean Six SigmaJul 2007–Feb 2009
- Vice President, Operational Risk OversightNov 2006–Jul 2007
- 2004–Sep 2006· 2 yrs 8 mos
- Chief Risk Officer2004–Sep 2006
- 1994–Dec 2004· 10 yrs 11 mos
- Senior Vice President, Director Strategic Initiatives2003–Dec 2004
- Departmental Vice President, Corporate Compliance1994–Dec 2002
- Sep 1986–1994· 7 yrs 4 mos
- Vice President, ComplianceSep 1986–1994
Education
MBA
Business Leadership & Management
NYU Stern School of Business
BS
Finance
Pace University