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Christopher Parker

Christopher Parker

Managing Director, Loyalty Strategy

Southwest Airlines•Dallas, Texas, United States

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Experience22+ Years
LevelCXO

Career Timeline

Professional employment history
  • Southwest AirlinesCurrent
    Aug 2011–Present· 15 yrs 1 mo
    • Managing Director, Loyalty StrategyCurrent
      Feb 2025–Present
    • Managing Director, Customer Experience (Inflight CX, VoC, Policies, Disruption Mgmt, Servicing)
      Jul 2023–Feb 2025
    • Director, Inflight Customer Experience
      Nov 2021–Jul 2023
    • Director, Business Decision Support & Org Health, Revenue Management
      2018–Nov 2021
    • Senior Manager, Business Decision Support, Revenue Management
      Sep 2015–Dec 2017
    • Manager, Business Decision Support, Revenue Management
      Jul 2013–Aug 2015
    • Business Consultant, Business Decision Support, Revenue Management
      May 2013–Jul 2013
    • Sr. Analyst, Business Decision Support, Revenue Management
      Sep 2012–Apr 2013
    • Revenue Management & Pricing Analyst
      Aug 2011–Aug 2012
  • Conifer Health Solutions
    Aug 2010–Aug 2011· 1 yr
    • Business Analyst
      Aug 2010–Aug 2011
  • Cross Country Medical Staffing Network
    Jun 2004–2009· 4 yrs 7 mos
    • Analyst, Financial
      Jun 2004–2009

Education

BBA

Accounting

SMU Cox School of Business

Executive Relationship Map

Reports To
Christopher Parker
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

Verified Contact Information
Email & Direct Dial
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Skills & Expertise

20 of 20 skills
TableauAccessMicrosoft OfficeBusiness ProcessLeadershipCustomer ServiceManagementTeam BuildingAviationBusiness AnalysisMicrosoft ExcelAnalysisAirlinesData AnalysisPricingVisioEssbaseVBAProcess ImprovementSQL