Courtney Graybill

I’m an enterprise growth architect who builds and scales customer-led growth engines at moments of transformation. Across enterprise and mid-size retailers, I’ve led large-scale personalization, digital experience, and operating model transformations that connect customer experience, data, technology, and teams into executable systems that drive measurable business impact. My work has delivered $800M+ in incremental revenue, improved conversion and loyalty, and modernized how organizations operate at scale. I operate at the intersection of growth strategy and execution, aligning ambition to action across marketing, digital, product, data, and operations. I’m known for creating clarity in complexity, challenging legacy thinking constructively, breaking down silos, and building teams that are deeply invested in the outcomes they deliver. I believe momentum beats perfection: strong teams make informed decisions, test and learn quickly, and build durable capabilities while delivering results. A trusted C-suite partner and disciplined builder, I lead with empathy and conviction, balancing near-term performance with long-term capability building. I’m energized by organizations at inflection points, where growth requires re-architecting how the enterprise works while bringing people along with belief, momentum, and purpose Enterprise Growth & Value Creation | Customer-Led Operating Models | Scaled Revenue Engines | AI-Enabled Transformation | Enterprise Leadership