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Cyril Delabre

Cyril Delabre

Directeur des Opérations / COO chez Teleperformance France

TP Teleperformance

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Experience27+ Years
LevelCXO

Executive Overview

Domaine de compétence large : Production, RH, IT, Finance, Relation Client Expertise en gestion de crise sur plusieurs centres avec des montées en charge rapides, sur des volumes importants et en 24/24 7/7

Career Timeline

Professional employment history
  • TP TeleperformanceCurrent
    2013–Present· 13 yrs 8 mos
    • Chief Operating Officer, Director of OperationsCurrent
      Oct 2021–Present
    • Directeur des Opérations adjoint / Deputy COO
      2018–Oct 2021
    • Directeur WorkForce Management et Production
      2015–2018
    • Directeur Workforce Management
      2013–2015
  • TP Teleperformance
    2010–2012· 2 yrs
    • Mission Control Manager
      2012–2012
    • Directeur de centre
      2010–2012
  • TechCity Solutions
    2009–2010· 1 yr
    • Directeur grand compte
      2009–2010
  • TechCity Solutions
    2005–2008· 3 yrs
    • Director, Operations
      2005–2008
  • BVRP Software
    2002–2004· 2 yrs
    • Responsable production
      2002–2004
  • BVRP Software
    1999–2001· 2 yrs
    • Responsable Plateau
      1999–2001

Education

DUT

Informatique

IUT d'Amiens

Baccalauréat

D (Math/Physique /sciences Naturelles)

Lycéee Delambre Amiens

Executive Relationship Map

Reports To
Cyril Delabre
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

7 of 7 skills
Ressources humainesPilotage Multi activités - Multi centresManagementItPilotage OpérationnelPilotage financierRelation client