Ed Alfonso

GROWTH EXECUTIVE – COMPLEX NEGOTIATIONS, GLOBAL RELATIONSHIPS, MARKET SHARE As a growth strategist, I build trusted C-suite relationships, expand business reach, and motivate teams to exceed expectations by ensuring complex wins and coordinating crucial customer launches. Accustomed to leading large teams in multinational companies, my work involves deep strategy and customer-centric analysis – enabling us to secure multiyear Infrastructure and Services agreements. CUSTOMER-FOCUSED RELATIONSHIPS ● Customer engagement leadership for a major Managed Services contract at Ericsson (among the world’s largest) with careful re-scoping, restructuring, and trusted relationships. ● Coordination for Ericsson’s Network Vision program and Nokia’s 5G / MIMO initiative, ensuring satisfaction among executives and customers. BUSINESS LEADERSHIP & RESULTS ● Significant growth in Nokia’s Sprint business, including a large 5G contract deployed across high-profile NYC, LA, DC, and Phoenix markets. ● Global customer references in B2B markets (Europe, APAC, and Middle East). TEAM DIRECTION ● Strong levels of accountability, forming top teams by hiring and mentoring talent in Small Cells, Software, Radio, Services, IP & Optical, Business Development, OSS, Billing Software, Enterprise, and other technologies. ● Post-M&A integrations including identification of top talent and synergies for the Alcatel Lucent acquisition. SPECIALTIES Stakeholder & Customer Relations | Profit Growth | Managed Services Contracts | Team Building & Mentoring | Competitive Intelligence | Revenue Opportunities | Contract Negotiations | Market Share | Strategic Planning | Engineering Management | Large Support Teams | Customer Business Oversight | Cross-Functional Teams | Licensing, Infrastructure, & R&D Contracts | Contract Launch | Margin Increases | P&L | Modernization | Turnarounds | M&A Integration