Ericsson

TelecommunicationsKista, Stockholm, Sweden

Est. 1876Public Company107,241 Employees

Employees

~107,241

Founded

1876

Overview Org Chart Executives Business Focus Areas FAQ

About Ericsson

Key Facts

Approximately 107,241 employees globally

Headquartered in Kista, Stockholm, Sweden

Operates in Telecommunications

Founded in 1876

Executive Leadership Team

Ahmad Husseini

Vice President and Chief Technology Officer, Ericsson Canada

Since 2026

Ahmed Dawoud

Chief Operating Officer, MS

Since 2020

Ahsan Habib

Chief Operating Officer, Managed Services, Orange Belgium and Luxembourg

Since 2022

Amr Reda

Chief Operating Officer

Since 2022

Amy McCune

Chief Operating Officer, Enterprise Wireless Solutions, Inc.

Since 2024

Andrea Faustino

Chief Technology Officer

Since 2025

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Ericsson Executive Leadership Team

Ahmad Husseini

Vice President and Chief Technology Officer, Ericsson Canada

Since 2026

Ahmed Dawoud

Chief Operating Officer, MS

Since 2020

Ahsan Habib

Chief Operating Officer, Managed Services, Orange Belgium and Luxembourg

• Business Owner for ensuring profitability and fulfillment of the managed services contracts with Orange Belgium and Luxembourg - while identifying add-on sales opportunities for continuous improvement of business profitability and growth. • Cultivate and build on the customer relationship and ensure that all services are delivered according to contractual obligations. • Responsible for the line management and acting as people leader for the entire Managed Service Operation end to end. • Act as a customer representative, performing periodic customer governance meetings to identify ways to improve customer relationship and secure internal priorities and quality performance by Ericsson • Ensure financial and operational performance monitoring and reporting to drive improvement • Establish WLA with operations delivery team and ensure team is fulfilling customer obligations • Secure and handle external operational agreements between delivery organizations and the customer, taking accountability for all solutions delivered to the customer • Support our Key Account Managers in contractual retention and renegotiation OR pre-sales for specific customer • Identify add-on sales opportunities and ways to drive contract growth • Run the Ericsson Managed Services organization to ensure the team fulfills objectives and responsibilities • Handle contracts to ensure proper scope, change procedures, invoice flow and compliance.

Since 2022

Amr Reda

Chief Operating Officer

Led end-to-end Managed Services operations for Vodafone Egypt, ensuring network stability and full SLA compliance. Drove cost efficiency and margin protection through rigorous financial governance and ASP performance management. Established robust operational governance frameworks (KPIs, RASCI, DOA) to enhance accountability and execution speed. Strengthened OHS/EHS compliance and risk controls across all field operations and third-party service providers. Served as senior executive interface with VDF leadership, steering performance recovery and operational excellence initiatives.

Since 2022

Amy McCune

Chief Operating Officer, Enterprise Wireless Solutions, Inc.

Lead business and operational transformation for Enterprise Wireless Solutions, overseeing sourcing, supply chain, distribution, customer support, service delivery, PMO, security, privacy, and IT. Direct an integrated technology ecosystem spanning hardware, embedded systems, software platforms, and customer-facing digital tools. Delivered significant cost savings across direct and indirect sourcing and successfully integrated the business into the broader Ericsson operating model. Drove automation and AI-enabled support models that improved reliability and customer satisfaction, achieving industry-leading performance and the highest global employee satisfaction results in the business unit.

Since 2024

Andrea Faustino

Chief Technology Officer

Since 2025

Business Focus Areas

Identified by BizNLP

Business Focus Areas

AIITBSS4GOSSTelecom5GManaged ServicesMobile broadbandIPFixed broadbandInternet of ThingsTechnology For GoodIntelligent Transport SystemsICTIoTcloudNetworkR&D3GCommunication ServicesSustainabilityLTE

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Ericsson Org Chart & Organizational Structure

Frequently Asked Questions

7 questions

What does Ericsson's BizKonnect profile actually show?

An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.

Can I see Ericsson's complete org chart here, or just part of it?

You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."

How is Ericsson's organizational structure mapped on BizKonnect?

Ericsson's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.

Does the page show which executive oversees which function?

Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Ericsson's reported leadership structure.

Is executive tenure information included?

Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Ericsson's leadership team has changed.

How do Ericsson's GenAI-powered org charts support Account-Based Marketing (ABM)?

The visual maps break down multi-person buying centers within Ericsson, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.

Are there other companies worth researching alongside Ericsson?

Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.