Garry Eng

With over 20 years of experience in IT operations and infrastructure management, I currently serve as Managing Director of Global Infrastructure & Operations at The Cigna Group. In this role, I lead enterprise-level technology operations, ensuring the availability, performance, and security of critical systems and applications. My work focuses on monitoring, troubleshooting, and resolving IT incidents, while championing robust disaster recovery measures to mitigate downtime and safeguard operations. I am dedicated to implementing IT strategies that emphasize innovation, operational excellence, and customer satisfaction. By leveraging skills in SDLC, systems analysis, and IT strategy, I collaborate with cross-functional teams to establish standards and policies that enhance service delivery and incident management. My commitment to fostering an inclusive and high-performing environment aligns with The Cigna Group’s mission to improve the health and well-being of the communities we serve.