Giovanna B. Questioni

Global Business & People Leader, CX advocate, expert in Business Reorganization & Innovation - with focus on Optimization & Resilience - leading cross-functional teams across EMEA, North America, Asia. Passionate about technology as a catalyst for business acceleration and customer experience enhancement, I leverage cutting-edge tools - SaaS, RFID, IoT, and Blockchain - to drive innovation and operational excellence. Dynamic personality, with corporate & consulting career portfolio, expert in Fashion, Food, Furniture Design and Tech area, ex Ralph Lauren, PVH Corp. - Calvin Klein & Tommy Hilfiger brands, Poltrona Frau Group, Fung Group, Auchan Retail International. Versatile, multilingual, intrapreneurial - I guide organizations to achieve their goals through successful transformations, leading with vision & pragmatism in diverse cultural landscapes. My main topics: - Omnichannel Strategy & Digital Transformation, - CX & EX elevation, - Brand loyalty & operational excellence. My perspective at a glance: - Omnichannel Strategy: to enhance customer experience, drive performance, maximize market impact. - Digital Transformation & AI Innovation: leading cross-departments projects to future-proof organizations, and elevate customer experience. - CX excellence & Brand Growth: elevating engagement and loyalty, with focus on diversification and desirability. My advocacy | Volunteering - PWN Professional Women Network | member of the Mentoring Program - helping women to improve their professional confidence & assertiveness for career advancement. www.pwnglobal.net - EWiT Diamond Club | member of the global collective of senior women in tech dedicated to redefining leadership, driving innovation, paving the way for future generations. www.extraordinarywomenintech.com - Women in Tech | member of the movement helping to close the gender gap in STEM. www.women-in-tech.org I'm eager to connect with innovative professionals dedicated to redefining today's business world. Let’s connect and share!