Goutam Datta

Passionate and proven strategic technology leader with a firm belief in creating tangible business value through use of technology solutions and innovation to drive and deliver business results. Great believer of ‘one team’ concept and leading teams to achieve collective results. More than 20 years of experience in strategizing, spearheading large-scale technology operations and being in journey of evolution from traditional business process to customer experience centric processes through digital implementations. Managing internal as well as external partner relationship for critical technology delivery. Collaborating and finding solution for business technology alignment, and unlocking new business options. Prepare organisation’s digital innovation roadmap and leading the implementation to smoothen customer onboarding to claims experience to renewal experience. Implementing algorithmic projects (cognitive / AI) platform to redefine traditional insurance space.