Gregory Knight

Gregory Knight

CEO & President | Executive Vice President | Digital Business Leader | Corporate Director | Chief Customer Officer | Business, PE and Tech Sr Advisor | AI Business Readiness

National Sports Association of Wellness & Mental Fitness•Atlanta Metropolitan Area, United States

View LinkedIn Profile
Experience25+ Years
LevelLeadership

Executive Overview

I am an enterprise operator, board director, and advisor with experience leading and advising transformation, innovation, and earnings growth across complex businesses and industries. A consistent thread throughout my career has been translating deep customer and market insight into business results using customer experience, marketing, human-centered design, product innovation, and technology to help organizations create value, differentiate, and grow.Today, I serve as a Senior Advisor to Boston Consulting Group, supporting digital transformation and business performance optimization. I also advise on private equity opportunities, bringing an operator’s lens to growth, technology, product, commercial, and operational value creation.I serve as an independent director of Pentair plc and Fortis Inc. and as President and CEO of the National Sports Association of Wellness and Mental Fitness, advancing wellness, mental fitness, and leadership development in sports.My work increasingly focuses on the intersection of AI, technology, cybersecurity, organizational capability, and leadership. I am currently immersed in AI and technology study through the University of Chicago Booth School of Business and recently completed Emory University’s Executive Coaching program, deepening my focus on how leaders and organizations adapt, make better decisions, manage emerging risks, and perform through change.Previously, I held senior executive and C-suite roles at National Grid and CenterPoint Energy. As Executive Vice President and Division President at CenterPoint, I led IT/OT, supply chain, marketing, sales, customer experience, and economic development, while also leading commercial businesses with P&L responsibility for two competitive services businesses generating approximately $500 million in combined annual revenue. I also served as President and CEO of Energy Systems Group, LLC. Earlier, as Chief Customer Officer at National Grid USA, I led customer and commercial strategy, applying customer and market insight to transformation, growth, and performance.I also serve as a guest lecturer at Rice University’s Jones Graduate School of Business, sharing practical perspectives on leadership, customer strategy, transformation, and enterprise performance.I am a graduate of the University of Colorado Boulder and have completed executive education and professional development through Harvard Business School, UCLA Anderson School of Management, Rice University, and Emory University.

Career Timeline

Professional employment history
  • 2025–Present· 1 yr 9 mos
    • Non-Executive Board MemberCurrent
      2025–Present
  • Jul 2024–Present· 2 yrs 3 mos
    • Chief Executive OfficerCurrent
      Jul 2024–Present
  • Apr 2023–Present· 3 yrs 6 mos
    • Sr. Advisor Digital Transformation and Business Performance OptimizationCurrent
      Apr 2023–Present
  • PentairCurrent
    2021–Present· 5 yrs 9 mos
    • Non-Executive Board MemberCurrent
      2021–Present
  • Aug 2020–2023· 2 yrs 5 mos
    • Executive Vice President and Division President, CenterPoint Energy
      Aug 2020–2023
  • Sep 2019–Aug 2020· 11 mos
    • Chief Customer Officer
      Sep 2019–Aug 2020
  • Aug 2009–Aug 2019· 10 yrs
    • Senior Vice President of Sales, Marketing and Customer Service & Chief Customer Officer
      Sep 2014–Aug 2019
    • Division Vice President, Customer Service
      Aug 2009–Aug 2014
  • May 2004–Aug 2009· 5 yrs 3 mos
    • Director, National Accounts and Managed Services Customer Care Billing and Order Management
      Nov 2005–Aug 2009
    • Director, Six Sigma Process Improvement
      Dec 2004–Nov 2005
    • Director, Customer Interaction Center
      May 2004–Dec 2004
  • Oct 2001–Mar 2004· 2 yrs 5 mos
    • Business Leader/Multi Site Manager, Call Center Operations
      Oct 2001–Mar 2004

Education

Certificate: Corporate Governance Program

Corporate Board

UCLA Anderson School of Management

Certificate

Corporate Director Education Program

Harvard Business School

Certificate

Accounting and Finance for Non Financial Managers

Rice Business

BA

Amercan Studies - Minor: Economics

University of Colorado Boulder

Executive Relationship Map

Reports To
Gregory Knight
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Non-profit ManagementSupply ChainDirect SalesOperational ExcellenceCommunicationCustomer ExperienceSix SigmaManagement ConsultingBusiness ManagementNon-profit Program DevelopmentTechnology IntegrationAnalytical SkillsStrategic InitiativesCommercial InsuranceEntrepreneurshipResource PlanningCustomer SatisfactionCall CenterCreative FinancingInformation Sharing