Jo Egan

Chief Customer Officer for AGL Energy. A customer focused executive, with over 20+ years of leadership experience across Consumer Mass Market & Business services. As CCO, I’m accountable for one of Australia's largest energy customer bases, supporting 4.5m customer services ranging from residential to small business & commercial & industrial. My business designs and delivers energy, telecommunications and new energy solutions for Australians. A passionate and people focused leader; with proven abilities to win commercially whilst meeting customers’ needs and a fierce determination to drive transformational change. Adept at delivering value for customers, employees and shareholders in careful balance. Skilled at developing and inspiring high performing teams and embedding a culture of integrity and transparency. As executive sponsor of AGL Shine network and passionate member of AGL Equality and CEW I'm committed to improving diversity and inclusion for our employees, customers and the broader community.