JC

Jyoti Chawla

CTO, Advisory Board Member, passionate about Cloud enabled Business Transformation My thoughts and posts are my own.

ServiceNow•Raleigh, North Carolina, United States

View LinkedIn Profile
Experience27+ Years
LevelCXO

Executive Overview

Jyoti is a senior Business-Technologist CTO and an Innovation Executive with the over 25 years of industry experience with Fortune-1000 Companies across multiple industries. She is known for driving digital transformation, Technology modernization, and establishing next-gen architectures by uniquely combining the business and strategic objectives with emerging digital capabilities such as Cognitive, Blockchain, Mobile, IoT, Analytics, Cloud and Social towards creating enterprise platforms and transforming IT capabilities to realize accelerated business outcomes. • For leading global enterprises; Jyoti successfully led global teams and delivered next-gen architecture and implementation of complex, multi-million dollar, mission critical solutions spanning cross-functional and multi-cultural delivery teams. She has executed in various capacities with increasing responsibilities such as CIO-advisor as a CTO/Chief Architect, Cost-takeout, new- markets entry, Digital Transformation, Business-Model evolution, Dev-Ops transformation, Design Thinking, Cloud Transformation & Modernization, Data-centric architectures, XaaS enablement, Strategy & design, Governance, High-Availability design for complex multi-tier architectures. She has successfully delivered in highly challenging environments (such as IT turnaround, startups, new market entry, business model transformation) in both, line management and consulting capacities. • Jyoti is a recognized IBM and Open Group Certified IT Architect and an IBM Certified Elite Cloud Advisor. She holds a Masters degree in Computer Engineering (Specialization: Parallel and Distributed Processing) and a Bachelors degree in Electronics Engineering. She is renowned in the industry and has delivered presentations and papers at internationally-renowned conferences.

Career Timeline

Professional employment history
  • ServiceNowCurrent
    Jun 2026–Present· 4 mos
    • Chief Technology OfficerCurrent
      Jun 2026–Present
  • Jun 2024–Present· 2 yrs 4 mos
    • Member, Advisory BoardCurrent
      Jun 2024–Present
  • Jun 2024–Jul 2026· 2 yrs 1 mo
    • Chief Technology Officer, Customer Experience Americas
      Jun 2024–Jul 2026
  • Dec 2021–Aug 2024· 2 yrs 8 mos
    • CTO and Head of Architecture, CDO
      Dec 2021–Aug 2024
    • Site Executive, CDO
      Dec 2021–Aug 2024
  • Sep 2019–Aug 2024· 4 yrs 11 mos
    • Member, Advisory Board
      Sep 2019–Aug 2024
  • Sep 2008–Dec 2021· 13 yrs 3 mos
    • CTO
      Jul 2019–Dec 2021
    • Chief Technologist
      Jul 2018–Dec 2021
    • Elite Cloud and Cognitive Technical Advisor, Enterprise Architect
      Sep 2008–Dec 2021
  • Oct 2003–Sep 2008· 4 yrs 11 mos
    • Programming Supervisor
      Oct 2003–Sep 2008
  • 2003–Oct 2003· 9 mos
    • Product Architect
      2003–Oct 2003
  • 1999–2003· 4 yrs
    • Web Architect
      1999–2003

Education

Master of Science (MS) Computer Engineering

Parallel and Distributed Computing

Rutgers University

Bachelors of Science

Electrical and Electronics Engineering

Bachelors of Science Electronics Engineering, Mumbai University

Executive Relationship Map

Reports To
Jyoti Chawla
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

6 of 6 skills
ArchitectureLeadershipTechnological InnovationManagementDigital StrategyIntegration