Kunal Kalawatia

Kunal Kalawatia

Chief of Product and Marketing @ NPCI | Driving Product and Marketing Delivery

National Payments Corporation Of India (NPCI)Mumbai

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Experience25+ Years
LevelCXO

Executive Overview

~25 years of business experience across payments, telecom, credit cards, retail n advertising agency- managed large consumer businesses with more to an 10 to 300 mn consumers and / or revenues of 5000 cr pa and more- worked with brands or businesses with varied market challenges - price wars, challenger brands, new business driven by tech, build new teams and new work processes - deep focus on challenges like distribution, pricing, product and promotions keen interest in • design thinking • customer life cycle management• product management • loyalty & rewards • partnerships & alliances • value-added services • brand management • public relations • coachingStoryteller | Craftsman | Coach

Career Timeline

Professional employment history
  • Feb 2017–Present· 9 yrs 7 mos
    • Chief, Product and MarketingCurrent
      Aug 2025–Present
    • Chief of Product
      Apr 2021–Jul 2025
    • Chief Marketing Officer
      Apr 2019–Mar 2021
    • Senior Vice President Marketing
      Feb 2017–Mar 2019
  • Aug 2016–Feb 2017· 6 mos
    • Head of Marketing
      Aug 2016–Feb 2017
    • Head of Marketing
      Aug 2016–Feb 2017
  • Nov 2014–Aug 2016· 1 yr 9 mos
    • Head of Marketing
      Nov 2014–Aug 2016
    • Head of Marketing
      Nov 2014–Aug 2016
  • Dec 2013–Nov 2014· 11 mos
    • Regional Marketing Head (Modern Trade)
      Dec 2013–Nov 2014
  • Dec 2009–Nov 2013· 3 yrs 11 mos
    • Head - Product (Data and Devices)
      Oct 2012–Nov 2013
    • Head - Product (Data and Value Added Services) (VAS)
      Aug 2011–Oct 2012
    • Head - Product (Voice - Usage and Retention)
      Dec 2009–Jul 2011
  • Nov 2007–Dec 2009· 2 yrs 1 mo
    • Product - Premium Cards
      Nov 2007–Dec 2009
  • Dec 2005–Aug 2007· 1 yr 8 mos
    • Product - Loyalty and Rewards
      Dec 2005–Aug 2007
  • Nov 2002–Dec 2005· 3 yrs 1 mo
    • Senior Manager, Account
      Nov 2002–Dec 2005
  • Jun 2001–Oct 2002· 1 yr 4 mos
    • Account Executive
      Jun 2001–Oct 2002

Education

Stanford Executive Program

Business Administration and Management, General

Stanford University Graduate School of Business

Product Strategy

Product Strategy: Discovering, Developing, Managing, and Marketing Products as a Business

Northwestern University - Kellogg School of Management

Orchestrating Winning Performance

Business Administration and Management, General

IMD

General Management Program for Asia

Business Administration and Management, General

National University of Singapore

MMS

Marketing

N.L.DALMIA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

MMS

Marketing

N. L. Dalmia Institute of Management Studies and Research

B.com

Accounts

Narsee Monjee College of Commerce and Economics

Executive Relationship Map

Reports To
Kunal Kalawatia
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

25 of 25 skills
CRMUser-centered DesignMarketingMarketing StrategyVendor ManagementCustomer RetentionStrategic Marketing ManagementVASBusiness StrategyNeuroscienceCorporate BrandingBusiness-to-Business (B2B)Marketing Budget ManagementBusiness DevelopmentTeam ManagementBusiness ModelingRetail BrandingThink & Act StrategicallyTelecommunicationsMarketing LeadershipStrategyArtificial Intelligence (AI)Competitive AnalysisBrand ManagementStartups