Lisa Gilbert

• Non Executive Director @ Pulsar, a leading Social SaaS company providing PR, Public Affairs & reputation management solutions. • Award-winning, growth-focused global marketing and communications leader with success in mobilizing teams on nearly every continent (Americas, APAC & EMEA) • Multi-cultural and driven by the thrill of immersing in a culture and language. Embraces the challenge of overcoming cross-cultural barriers and leveraging regional strengths to drive innovation and growth • Intrapreneurial builder known for incubating new marketing organizations and reinvigorating stagnant ones, building high-performance teams, and nurturing talent • Steadfast champion of the customer, representing their voice in every initiative to achieve the highest levels of client satisfaction • Leverages PR background to cut through the noise and craft compelling stories that engage, educate, and influence customer behavior globally • Battle tested, adaptable and resilient. Big believer in the adage that "growth & comfort don't co-exist" • Dynamic and creative. Chief architect behind a team Guinness Book of World Records achievement • Prior to IBM, held communications roles at Weber Shandwick Worldwide & Hewlett-Packard CAREER HIGHLIGHTS ☆ Delivered double-digit revenue growth for multi-billion-dollar business in 40 growth countries in the Americas, APAC & EMEA ☆ Built robust Net Promoter Score programs in the UK & Japan, embedding the voice of the customer across the enterprise and increasing NPS scores YoY ☆ Pivoted frequently, upstarting numerous organizations, revitalizing stagnant functions and earning consecutive promotions throughout 20+ year career with a Fortune 50 corporation ☆ Launched global campaign management practice, scaling function from 0 to 600+ employees ☆ Leveraged IBM Watson, infusing artificial intelligence across marketing mix to augment marketing capability in UK/IRL ☆ Led strategy to open 140+ offices in 40 countries in <12 months, resulting in steady, rapid growth ☆ Engineered data-driven client acquisition program, securing 10K new clients and $700M in incremental revenue