Michael Fiorella
Chief Operations Officer - Consumer Credit Card - Citizens Bank
Citizens Financial Group, Inc.•New Castle, Delaware, United States
View LinkedIn ProfileExperience22+ Years
LevelCXO
Executive Overview
Experienced Senior Product Manager with a demonstrated history of working in the financial services industry. Strong finance professional skilled in Asset Management, Management Information Systems (MIS), Risk Management, Financial Services, and Banking.
Career Timeline
- Aug 2021–Present· 5 yrs 2 mos
- Chief Operations OfficerCurrentJul 2023–Present
- Card Platforms, Pricing, & Disclosure Management Leader – Credit Card at Citizens Bank, N.AAug 2021–Jul 2023
- Dec 2013–Aug 2020· 6 yrs 8 mos
- Senior Product Manager - US Business Cards - HSBCSep 2018–Aug 2020
- North America Head of Product Performance and Analytics, PaymentsMay 2015–Sep 2018
- Senior Project ManagerDec 2013–May 2015
- Apr 2004–Sep 2013· 9 yrs 5 mos
- Transaction Services Lead Analyst, VPOct 2010–Sep 2013
- Transaction Services Senior Manager, VPAug 2008–Sep 2010
- Senior Ops Rep / Specialist / Senior SpecialistApr 2004–Jul 2008
Education
Bachelor's degree
Communication, General
University at BuffaloExecutive Relationship Map
Reports To
Michael Fiorella
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
LoansMISCredit CardsRelationship ManagementAsset ManagmentFinancial ServicesFixed IncomeInternal ControlsRisk ManagementEquitiesBanking