Michael Fraccaro

Michael Fraccaro

Former Chief People Officer | Board Director | Transformation Leader | Keynote Speaker | Valued advisor on Global Growth and Workforce Scale, CEO/Leadership Succession, M&A, Risk, Compensation, Cultural Turnaround

Markaaz•New York, New York, United States

View LinkedIn Profile
Experience25+ Years
LevelLeadership

Executive Overview

I am a progressive HR leader with 30+ years of experience enabling organizational agility and embedding modern workforce behaviors that fuel innovation, accelerate growth, and deliver shareholder value. Formerly, I was the Chief People Officer of Mastercard for nine years, and served as a member of the Executive Leadership Team and Management Committee, playing a pivotal role in the company’s transformation into a payments industry leader and one of Fortune’s 2024 World’s Most Admired Companies. As a current Mastercard Fellow, I’m responsible for advocating for advancements in human capital; deepening industry partnerships to drive our collective commitments to culture and people; and strengthening Mastercard’s position as an employer of choice. Leadership & Board Profile: ➣Trusted voice to boards and C-suite teams on growth strategy, M&A, and scaling global workforces ➣Deep expertise in succession planning, talent identification, and building world-class leadership teams; integral to Mastercard CEO transition ➣Extensive global experience gained from living and working in Asia, the Middle East, and North America ➣Technical advisor on business implications of human capital trends such as ESG, shifting workforce demographics, regulatory and geopolitical factors impacting people policies, AI’s impact on work productivity, and employee activism ➣Calm leader under pressure, skilled at crafting crisis response strategies that manage reputational risk and build resiliency ➣Proven record transforming cultures to foster innovation and belonging, earning multiple industry awards for workforce impact In previous HR leadership roles, I supported M&A expansion and integration into new global markets as part of Mastercard’s leadership team. I evolved and scaled culture into a market differentiator by building a Culture Health Index and developing innovative human capital initiatives. Prior to Mastercard, I held HR leadership roles at HSBC in Australia and Hong Kong, ultimately serving as Head of Learning, Talent, Resourcing and Organizational Development for Asia Pacific. Dedicated to the arts and developing the next generations of HR and business leaders, I am a member of multiple not-for-profit and industry boards, including the Young People’s Chorus of New York City, 50/50 Women on Boards, and the HR Policy Association.

Career Timeline

Professional employment history
  • 2026–Present· 9 mos
    • Senior AdvisorCurrent
      2026–Present
  • ParentalyCurrent
    2025–Present· 1 yr 9 mos
    • AdvisorCurrent
      2025–Present
  • 2025–Present· 1 yr 9 mos
    • AdvisorCurrent
      2025–Present
  • MarkaazCurrent
    2021–Present· 5 yrs 9 mos
    • Member, Advisory BoardCurrent
      2021–Present
  • Nov 2012–Dec 2025· 13 yrs 1 mo
    • Mastercard Fellow
      Apr 2025–Dec 2025
    • Chief People Officer
      Jul 2016–Apr 2025
    • Executive Vice President, Human Resources, Global Products & Solutions
      Nov 2012–Jul 2016
  • 2001–Nov 2012· 11 yrs 10 mos
    • Head of HR, HSBC Technology & Services, Asia Pacific
      May 2012–Nov 2012
    • Head of Learning, Talent, Resourcing and Organization Development, Asia Pacific
      2009–Nov 2012
    • Head of HR, Personal Financial Services, Hong Kong & Asia Pacific
      Jul 2007–2009
    • Head of HR, HSBC Bank Australia Ltd.
      2004–Jul 2007
    • HR Specialist Roles
      2001–2004

Education

Bachelor of Education - BEd

Australian Catholic University

Masters of Applied Science

HR and Communication Management

University of Technology Sydney

Executive Relationship Map

Reports To
Michael Fraccaro
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

Verified Contact Information
Email & Direct Dial
Org Chart & Reporting Lines
Buying Committee Insights
AI-Powered Account Mapping

Skills & Expertise

20 of 20 skills
Change ManagementHR TransformationAsia PacificOrganizational DesignRecruitingHR ConsultingStrategyTalent ManagementPersonnel ManagementHuman ResourcesOrganizational DevelopmentEmployee RelationsSuccession PlanningPerformance ManagementTalent AcquisitionHR PoliciesLeadership DevelopmentEmployee EngagementBankingRetail Banking