Michael Fraccaro
Former Chief People Officer | Board Director | Transformation Leader | Keynote Speaker | Valued advisor on Global Growth and Workforce Scale, CEO/Leadership Succession, M&A, Risk, Compensation, Cultural Turnaround
Markaaz•New York, New York, United States
View LinkedIn ProfileExecutive Overview
I am a progressive HR leader with 30+ years of experience enabling organizational agility and embedding modern workforce behaviors that fuel innovation, accelerate growth, and deliver shareholder value. Formerly, I was the Chief People Officer of Mastercard for nine years, and served as a member of the Executive Leadership Team and Management Committee, playing a pivotal role in the company’s transformation into a payments industry leader and one of Fortune’s 2024 World’s Most Admired Companies. As a current Mastercard Fellow, I’m responsible for advocating for advancements in human capital; deepening industry partnerships to drive our collective commitments to culture and people; and strengthening Mastercard’s position as an employer of choice. Leadership & Board Profile: ➣Trusted voice to boards and C-suite teams on growth strategy, M&A, and scaling global workforces ➣Deep expertise in succession planning, talent identification, and building world-class leadership teams; integral to Mastercard CEO transition ➣Extensive global experience gained from living and working in Asia, the Middle East, and North America ➣Technical advisor on business implications of human capital trends such as ESG, shifting workforce demographics, regulatory and geopolitical factors impacting people policies, AI’s impact on work productivity, and employee activism ➣Calm leader under pressure, skilled at crafting crisis response strategies that manage reputational risk and build resiliency ➣Proven record transforming cultures to foster innovation and belonging, earning multiple industry awards for workforce impact In previous HR leadership roles, I supported M&A expansion and integration into new global markets as part of Mastercard’s leadership team. I evolved and scaled culture into a market differentiator by building a Culture Health Index and developing innovative human capital initiatives. Prior to Mastercard, I held HR leadership roles at HSBC in Australia and Hong Kong, ultimately serving as Head of Learning, Talent, Resourcing and Organizational Development for Asia Pacific. Dedicated to the arts and developing the next generations of HR and business leaders, I am a member of multiple not-for-profit and industry boards, including the Young People’s Chorus of New York City, 50/50 Women on Boards, and the HR Policy Association.
Career Timeline
- Egon ZehnderCurrent2026–Present· 9 mos
- Senior AdvisorCurrent2026–Present
- ParentalyCurrent2025–Present· 1 yr 9 mos
- AdvisorCurrent2025–Present
- Smirk HealthCurrent2025–Present· 1 yr 9 mos
- AdvisorCurrent2025–Present
- MarkaazCurrent2021–Present· 5 yrs 9 mos
- Member, Advisory BoardCurrent2021–Present
- Nov 2012–Dec 2025· 13 yrs 1 mo
- Mastercard FellowApr 2025–Dec 2025
- Chief People OfficerJul 2016–Apr 2025
- Executive Vice President, Human Resources, Global Products & SolutionsNov 2012–Jul 2016
- 2001–Nov 2012· 11 yrs 10 mos
- Head of HR, HSBC Technology & Services, Asia PacificMay 2012–Nov 2012
- Head of Learning, Talent, Resourcing and Organization Development, Asia Pacific2009–Nov 2012
- Head of HR, Personal Financial Services, Hong Kong & Asia PacificJul 2007–2009
- Head of HR, HSBC Bank Australia Ltd.2004–Jul 2007
- HR Specialist Roles2001–2004
Education
Bachelor of Education - BEd
Australian Catholic UniversityMasters of Applied Science
HR and Communication Management
University of Technology Sydney