Nitin Dhingra

Nitin Dhingra

Group CTO (EVP) @ Indira IVF | CISO | Gen AI & Agentic AI at 230+ Centres | In-house EMR | Featured 2× on CNBC, ET | Presented @ Google & OpenAI, Silicon Valley | ISB PE/VC | Corporate Venture Capitalist

Indira IVF GroupMumbai

View LinkedIn Profile
Experience24+ Years
LevelCXO

Executive Overview

I run technology as a growth engine. As Group CTO (EVP) of Indira IVF - India's largest fertility network with 230+ centres - I own the full stack at Board level: in-house EMR product, Gen AI & agentic AI, ERP (Oracle/SAP), cloud & infrastructure, Zero-Trust cybersecurity, enterprise data, and Salesforce-led B2B/B2C growth. Recent outcomes my teams are proud of: ✨ Built our EMR in-house - ₹4 Cr+ annual licence elimination, clinical-data monetisation path ✨ Gen AI at production scale: 1,250 personalised doctor videos/day (+29% engagement, 4.2/5 CSAT); AI-audited call centre (84,729 calls/month, 3,551 hours saved) ✨ Agentic AI across marketing, clinical, finance, cybersecurity & SDLC (Claude, GitHub Copilot, Gemini, Cursor - ~30% engineering uplift) ✨ ~99.9% uptime across 230+ sites; cloud spend −23% (FinOps); SD-WAN connectivity cost −35% ✨ Zero-Trust security (Zscaler, Palo Alto, CyberArk, Okta, Trend Micro/Defender); incident exposure −60%; India's first DPDPA implementation at healthcare scale, consent management live ✨ M&A tech due diligence & Day-1/Day-100 integration playbook for new/acquired centres Earlier, as CDO of Somany Impresa Group (Hindware/AGI): a Microsoft global case study (data & analytics), a UiPath case study (80+ RPA), and an Economic Times-featured Industry 4.0 journey (S&OP: 4 days → 3 hours). Before that, 8 years at Hero MotoCorp - connected-vehicle ecosystem (Google Maps embedded, a global first; Gogoro battery-swap) and ~USD 4M MD-recognised savings. Scale handled: 230+ centres | 100+ tech & digital team | ~USD 8M budget | 145+ vendors | 500K+ patient records Recognition: Featured 2× on CNBC; presented our Gen AI healthcare case study at Google (Mountain View) & OpenAI HQ (San Francisco); 23 Tech Leaders 2023; CDO of the Year; Eminent CIOs of India. External faculty: ISB (CDO, PE/VC, MBA), XLRI, MDI. Learning never stops: pursuing PhD in Digital Transformation; ISB Venture Capital & Private Equity (2024); MBA - Emeritus Singapore (MIT Sloan/Tuck/Columbia consortium); BE Mechanical (MBM Jodhpur); 450+ certification hours. Also a 50 km ultramarathon winner - endurance transfers. Let's talk technology that shows up in the P&L.

Career Timeline

Professional employment history
  • Dec 2024–Present· 1 yr 9 mos
    • Executive Vice President, Chief Technology OfficerCurrent
      Dec 2024–Present
  • Feb 2022–Nov 2024· 2 yrs 9 mos
    • Chief Digital Officer (CDO) & Strategy CVC (Startup investments)
      Feb 2022–Nov 2024
  • Feb 2014–Feb 2022· 8 yrs
    • DGM (Head of Digital Transformation)
      Jul 2018–Feb 2022
    • Assistant General Manager
      Jun 2016–Jun 2018
    • Senior Manager, Information Technology
      Feb 2014–May 2016
  • Jul 2011–2014· 2 yrs 6 mos
    • Regional Technical Manager (North and East)
      Jul 2011–2014
  • May 2006–Jul 2011· 5 yrs 2 mos
    • Analyst
      May 2006–Jul 2011
  • May 2004–Apr 2006· 1 yr 11 mos
    • Consultant, Professional Services
      May 2004–Apr 2006
  • Jul 2002–Apr 2004· 1 yr 9 mos
    • Engineer
      Jul 2002–Apr 2004

Education

Doctor of Philosophy - PhD

Business Administration and Management, General

University of Technology

MBA (MIT Sloan School of Management, Tuck Business School & Columbia Business School)

Emeritus

BE (Mechanical)

Engineering

M.B.M. Engineering College, Jodhpur

Executive Relationship Map

Reports To
Nitin Dhingra
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
Agentic AI DevelopmentEngineeringMergers & Acquisitions (M&A)Agile MethodologiesProduct DevelopmentTechnology ConsultingCRMDigital TransformationDigital StrategyDPDPASolution ArchitectureStakeholder ManagementStrategyInvestment StrategiesEnterprise Resource Planning (ERP)CybersecuritySalesforce.comBusiness DevelopmentGenerative AIElectronic Medical Record (EMR)