Olivier Lacroze

As an experienced B2B Programs & Services Leader, I have worked in French, US and Finnish cultures, I have directly managed international multicultural teams up to 4600 employees, I have had functional responsibility for services pricing strategy worldwide and I was Program Director on contracts up to 200 M€. I have always placed my Customers to be at the center of my actions and I am proud of the trusted relationships that I developed with both Customers and Suppliers. Within my organizations, I conveyed this customer centric mindset and I implemented Project Management techniques. I developed Strategies with associated mid and long-term plans and I drove execution based on relevant KPIs to get Results. Having an end-to-end knowledge of services from Pre-Sales to Post-Sales, I looked for maximizing the services value for my customers and maximizing the services monetization for my company, while I transformed and industrialized my organizations to increase efficiency and performances. I believe in trust, communication, creativity and differentiation to deliver added value and create an impact.