Ravinder Singh Rana

Over 36 years of experience in the service industry and technology sector, ranging from diverse senior executive roles to business leadership, focused on driving growth and transformation across global operations – both in mature and emerging markets – and multiple industry verticals. Passionate about applying technology to customer success and helping clients accelerate their businesses. Currently serving as the EVP – Chief Business Officer Client Success at Concentrix, responsible for managing its business in India, Southeast Asia, Australia, and New Zealand, overseeing over 100,000 employees and 400+ clients. Concentrix Corporation (NASDAQ: CNXC) is a global technology and services organization that designs customer journeys for some of the world's best brands across 70+ countries and six continents. The journey at Concentrix has been one of continuous growth and progression. Over the course of 21 years, advanced from a delivery executive to a business leader, spearheading initiatives that have significantly contributed to the organization's growth and success. Bringing deep strategy, operations, and client success experience, responsible for one of the organization's largest and fastest-growing regions. The career began in 1987 with Taj Hotels, part of the TATA group in India. This marked the beginning of a long-standing association with the Service Industry, with various positions held within renowned global enterprises such as TATA (Taj Hotels), Park Hotels, Oberoi Hotels, P&O, GE Capital, Dell, and IBM, both in India and overseas. In 1998, transitioned from the hospitality sector to the rapidly expanding outsourcing industry with GE Capital. Since then, have held diverse senior executive roles of varied scales and complexity in India and globally. A commitment to effecting positive change extends beyond professional obligations. Deeply involved in community initiatives, both personally and as a member of the Concentrix leadership team. Previously served on the Advisory Board of Chandigarh University and currently serving on the Advisory Board of Shri Vishwakarma Skill University (SVSU), driven by a passion to bridge the gap between academic preparation and the industry's demand for a skilled workforce in a rapidly growing India. Contributions to industry and community development were recognized with an honorary Doctorate (PhD) by the Chancellor of SVSU and the Governor of Haryana.