Sarah Lucas

Sarah Lucas

Private Cloud Exec |Future CIO Winner 2022-2024 |Women In Tech Award Winner | D&I Advocate |

ServiceNow

View LinkedIn Profile
Experience28+ Years
LevelLeadership

Executive Overview

Technology leader with experience in Banking, Financial Services, Gaming and Transportation sectors with excellent overall technology, cloud, digital, portfolio, change management and business transformation experience. Results driven leader and a strong team player with a proven ability to deliver organisational & cultural changes across enterprises. Providing leadership and guidance in critical areas of technology including budgeting, resource development, delivery and deployment. Managing technology operations to improve cost effectiveness, service quality and IT operational effectiveness. Providing leadership in deployment and integration of emerging technologies and developing relationships with information technology providers and product vendors. I have the ability to create cohesive teams which deliver well in excess of both their own and corporate expectations. These attributes when combined with a passion, ability and calmness under pressure permit me to take an active senior role and contribute to the overall direction of any company of which I am a part. A proven leader, with success in developing and delivering against technology roadmaps aligned to business strategy. A proven track record of successful delivery, excellent stakeholder management, with adaptive communication skills at all levels of an organisation.

Career Timeline

Professional employment history
  • Jun 2023–Present· 3 yrs 3 mos
    • Member, Advisory BoardCurrent
      Jun 2023–Present
  • ServiceNowCurrent
    Jun 2022–Present· 4 yrs 3 mos
    • Member, Advisory BoardCurrent
      Jun 2022–Present
  • Oct 2021–Present· 4 yrs 11 mos
    • Director, Private CloudCurrent
      Feb 2025–Present
    • Private Cloud Engineering Lead
      Mar 2024–Feb 2025
    • Head, Product Architecture
      Sep 2023–Mar 2024
    • Head Of Migration Services
      Jul 2022–Sep 2023
    • Head, Technology
      Oct 2021–Jun 2022
  • Oct 2022–Nov 2023· 1 yr 1 mo
    • Member, Advisory Board
      Oct 2022–Nov 2023
  • Nov 2010–Oct 2021· 10 yrs 11 mos
    • Head of Platforms and Infrastructure
      Jul 2019–Oct 2021
    • Head, Infrastructure and Cloud
      May 2019–Jul 2019
    • Head of Core Technology and Cloud Services Delivery
      Jun 2015–May 2019
    • Group Programme Manager
      Mar 2011–May 2015
    • Senior Project Manager
      Nov 2010–Mar 2011
  • Oct 2009–Dec 2010· 1 yr 2 mos
    • IT Projects & Governance Manager
      Oct 2009–Dec 2010
  • 1998–Sep 2009· 11 yrs 8 mos
    • Project Manager, IT Infrastructure
      1998–2008

Executive Relationship Map

Reports To
Sarah Lucas
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Project ManagementInfrastructureIT ManagementIT Service ManagementGovernanceInformation TechnologyFinancial AnalysisManagementTelecommunicationsBusiness AnalysisPMOProgram ManagementStakeholder ManagementCross-functional Team LeadershipProject DeliveryFinancial ReportingProject Portfolio ManagementDisaster RecoveryITILData Center