Steven Michaels

Steven Michaels

Innovative C-Suite Technology Leader Specialized in Global Information Technology | Multimillion-Dollar Budget Management | IT Infrastructure & Transformational Executive

Baylor Scott & White HealthDallas, Texas, United States

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Experience16+ Years
LevelCXO

Executive Overview

Possessing an impressive 20-year journey as a premier C-Suite Technology Leader, my responsibilities have expanded beyond simply delivering worldwide IT solutions; they encompass directing intricate multi-million dollar operations and engineering a robust IT framework. My comprehensive proficiency in P&L management, seamless handling of mergers and acquisitions, and strategic foresight, designate me as an agent of revolutionary change. I am committed to driving organizations towards unrivaled growth, wealth, and peak business efficiency, ensuring they rise to new milestones in an ever-changing environment. Key Achievements Include: ✅ Recruited to serve as the Chief Technology Officer for the integrated, non-profit health system that includes 60K+ caregivers across the Western US, overseeing teams of upwards of 320 people and maintaining the $120M budget ✅ Analyzed the managed services component following the merger and developed a managed services strategy for the IT Infrastructure and Operations, creating a roadmap for moving the company to a hybrid service, reducing the $52M annual spend by $8.9M ✅ Leveraged expertise and best practices to deliver strategic direction and execution of a hybrid cloud delivery model, vetting providers and selecting Microsoft Azure and AWS for critical systems, creating a model and moving workloads, producing a $5M annual savings ✅ Consistently secured the highest tier for Employee Engagement Score, leading to being recognized as Computerworld Best Places to Work in IT for 2017, 2018, and 2019 ✅ Took the 3 significant organizations divisions, including Consulting, Big Pharma, and Specialty Pharma, and combined them all into 1 organization, developing a roadmap and establishing how teams would be organized Contact me through this profile if you wish to connect.

Career Timeline

Professional employment history
  • Aug 2023–Present· 3 yrs 1 mo
    • Vice President, Chief Technology OfficerCurrent
      Aug 2023–Present
  • Jun 2019–Jun 2023· 4 yrs
    • Vice President, Technology, Chief Technology Officer
      Jun 2019–Jun 2023
  • Apr 2017–Jun 2019· 2 yrs 2 mos
    • AVP, Information and Analytics Services
      Apr 2017–Jun 2019
  • Jun 2010–Oct 2016· 6 yrs 4 mos
    • Senior Director, Information Technology
      Jun 2010–Oct 2016

Education

Master of Business Administration (M.B.A.)

University of Phoenix

Bachelor of Business Administration (B.B.A.)

Computer Information Systems

Campbell University

Executive Relationship Map

Reports To
Steven Michaels
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Business IntelligenceProject ManagementTeam LeadershipCall CentersLeadershipSoftware DocumentationVendor ManagementManagementTelecommunicationsBusiness AnalysisProgram ManagementCloud ComputingStrategyCross-functional Team LeadershipProcess ImprovementDisaster RecoveryData CenterService-Level Agreements (SLA)IT Infrastructure DesignIT Strategy