Coface

I transform the Group Commercial Department. In closed collaboration with Regional and Countries CCO, I steered Worldwide Sales Operations (97 countries, 450 direct Sales Representatives + agents and brokers, 600 customers’ relationship representatives). Success : - The sales department has become a highly strategic and operational department with team management in all 67 countries and a culture of figures (TO2013:1440m€ TO2022:1812m€ +25,8%) - Monthly follow-up with local CEOs and CCOs, joined by the CEO - Alignment of operational management with all sales teams and other stakeholders (financial, risk, IT, regional and local departments) - Implementation of a CRM in 42 countries for pre-sales, sales and customer follow-up (Credit Insurance and Factoring) - Opening of new sales networks - Creation of Shared Service Centers for commercial Back Offices #Skills: International Leadership, operational management, Performance, Negotiations, Transformation, Culture of results, Financial discipline, Definition of the Strategy, PNL management

International environment — 65 countries | Reporting to the Group Risk Director Define and steer Group cybersecurity and AI governance strategy (NIST CSF, ISO 27001/27005/27002), covering regulatory alignment (DORA, GDPR, NYDFS, NIS2, EU AI Act), digital transformation, cloud/SaaS risk, and vendor risk management. Chair the Group Cyber Security Steering Committee and deliver quarterly cybersecurity reporting to the CEO via the Group Risk Committee. Led DORA gap analysis and remediation roadmap across the Group. Independent Risk Oversight Own the Group's Risk Assessment Profile and control testing programme (NIST CSF, ISO 27xxx, CIS 20). Lead independent challenge of operational security decisions across Risk Managers, CIO, CSO, project teams and suppliers, backed by a technical background enabling credible, evidence-based challenge. Drive on-site audits, SWIFT IAF assessments, pentests (AWS, M365), red team exercises and code audits. AI Risk Governance Contribute to defining the Group's risk-based AI governance framework, covering EU AI Act alignment, usage monitoring and independent controls over AI deployments, while promoting AI adoption within the cybersecurity function itself. Cyber Resilience & Crisis Management Design and drive the Group Cyber Resilience programme: crisis management, recovery plans (DDoS, ransomware, data leakage/destruction), hybrid architecture resilience, crisis exercises and stress tests. Third-Party Risk Management Deployed an ICT Third-Party Risk Management solution (cyber rating, due diligence questionnaires, remediation tracking) across the vendor ecosystem. Awareness & Culture Design and deliver Group-wide cybersecurity awareness programme for employees and management (phishing simulations, fraud prevention).