Delta Air Lines

Airlines and Aviation
Est. 1925Public Company78,390 Employees
Employees
~78,390
Founded
1925

About Delta Air Lines

Delta Air Lines (NYSE: DAL) is the leading global carrier in the U.S. for safety, innovation, reliability, and customer service. With a worldwide team of employees, Delta has maintained top-tier operational performance in the airline sector for ten years, along with its recognized, accoladed customer care. Guided by our purpose to link individuals and cultures worldwide, Delta works to promote mutual understanding in a varied world and act as an agent for positive social impact.

Key Facts
Approximately 78,390 employees globally
Operates in Airlines and Aviation
Founded in 1925

Executive Leadership Team

Alicia Tillman
Alicia Tillman
Chief Marketing Officer
Since 2023
Allison Ausband
Allison Ausband
Executive Vice President, Chief People Officer
Since 2025
Amala Duggirala
Amala Duggirala
Chief Digital and Technology Officer
Since 2026
Anna von Holt
Anna von Holt
Managing Director, Experience Design and Technology
Since 2025
Ash Naseer
Ash Naseer
Managing Director, Enterprise Data and Artificial Intelligence Technology
Since 2024
BS
Betsy Sagnes
Chief Information Officer, International and Corporate Technology
Since 2016

Organizational Chart — Preview

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Delta Air Lines Executive Leadership Team

Alicia Tillman
Alicia Tillman
Chief Marketing Officer
At Delta, Marketing is a powerful growth engine, driving measurable revenue impact and aligning brand leadership with business outcomes. We’ve built a brand that is culturally relevant and inspiring, creating a true lifestyle connection with our customers while elevating brand health, fueling growth, deepening loyalty, and delivering exceptional experiences at every touchpoint. As part of Delta’s Leadership Committee, we collectively shape the airline’s vision and strategy, advancing initiatives that strengthen Delta’s position as one of the world’s most trusted and admired consumer brands while connecting people, cultures, and communities across the globe.
Since 2023
Allison Ausband
Allison Ausband
Executive Vice President, Chief People Officer
Leads the company’s global talent management, total rewards, HR service delivery, and diversity, equity, and inclusion functions in support of the 100,000 employees who make up Delta’s unique people-first culture.
Since 2025
Amala Duggirala
Amala Duggirala
Chief Digital and Technology Officer
Since 2026
Anna von Holt
Anna von Holt
Managing Director, Experience Design and Technology
Since 2025
Ash Naseer
Ash Naseer
Managing Director, Enterprise Data and Artificial Intelligence Technology
Since 2024
BS
Betsy Sagnes
Chief Information Officer, International and Corporate Technology
Manage and support technology for international and alliance partners as well as all corporate technologies including Finance and Human Resource systems. Includes managing large teams for core support and application development. Also serve as divisional CIO and liaison for all international airline partners
Since 2016

Business Focus Areas

Identified by BizNLP
Business Focus Areas
customer experienceCustomer CareOne Great AirlineBiggest AirlineAviation
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Delta Air Lines Org Chart & Organizational Structure

Delta Air Lines' organizational structure is led by Chief Executive Officer Ed Bastian. Reporting directly to the CEO are key executives including Senior Vice President and Chief Marketing & Communications Officer Tim Mapes, alongside leaders of major functions. The legal function is headed by Managing Directors and Associate General Counsels Larry Wexler and Dawn Kimmich, with Jonathan Ware serving as Managing Director and Associate General Counsel within the Legal Operations sub-function. Finance is overseen by Group Chief Financial Officer Dan Janki. Under him, Jessica Walter serves as Vice President and Chief Financial Officer for Delta TechOps, MRO, & DTSG, and Frank Hull is Managing Director of Commercial & IT Finance and CFO of Delta Vacations. The Customer Experience function is led by Executive Vice President and Chief Customer Experience Officer Erik Snell. Under Marketing, Chief Marketing Officer Alicia Tillman leads the function. Human Resources is headed by Executive Vice President and Chief People Officer Allison Ausband. Within HR, Judson Davis, CPA, serves as Managing Director of HR Compliance and Employee Relations under the HR Compliance sub-function, and Henry Ting serves as Senior Vice President and Chief Health and Wellness Officer under the Health and Safety sub-function. Operations is led by Chief Operating Officer John Laughter. The Compliance function includes Managing Director of Equal Opportunity and Compliance Melissa Seppings, Managing Director of Safety and Compliance Programs, DC Larry Cochran, and Managing Director of ACS Ground Safety, Security and Compliance Mike Kotas. Risk Management includes Managing Director of Financial Risk Management Ken Martinez. Governance, Risk, and Compliance (GRC) includes Managing Director Paul L. Product is led under this structure with Managing Director Vanessa Molinares Rounds overseeing Delta Travel Products and Gift Cards, and the Product Development sub-function includes Managing Director of Global Product Development Mike Hecht. Strategy encompasses the Innovation Management sub-function, which includes Managing Director of Health Analytics and Innovation Nilay Shah. The Information Technology (IT) function includes Chief Digital and Technology Officer Amala Duggirala; Vice President and Chief Technology Officer Narayanan (KK) Krishnakumar; Chief Information Officer for International and Corporate Technology Betsy Sagnes; Managing Director of International IT Gary Theisen; Managing Director of Operations Strategy and Technology David Hart; and Managing Director of Technology, Inventory, and Logistics Christina Bautch Marvel. Within IT, specific sub-functions are organized as follows: - **Digital Transformation and Innovation**: Led by Senior Vice President and Chief Digital Officer Eric Phillips, with Managing Director of Sales and Distribution Innovation Sara Reid and Managing Director of Innovation Mahesh Gupta. - **Enterprise Architecture**: Led by Chief Technology Officer Martin Drakes. - **Application Development**: Includes Managing Director of Experience Design and Technology Anna von Holt. - **Information Security**: Led by Chief Information Security Officer Deborah Wheeler, with Chief Security Officer Ibrahima NDIAYE and Managing Director Michael Scobee under the Security Operations sub-function. - **Data Management and Analytics**: Includes Managing Director of Operations Analytics Winston Frederick and Managing Director of Enterprise Data and Artificial Intelligence Technology Ash Naseer. - **IT Operations Management (ITOM)**: Includes Managing Director of IT for Digital Technology Prasuna Kolachina, with Managing Director of IT Infrastructure, Operations and Reliability Darrin Hardy under the IT Infrastructure sub-function. - **Project Management Office (PMO)**: Includes Managing Director of Digital Portfolio Office Cesar Rincon Mateus.