Signet Jewelers

Est. 1910Public Company7,291 Employees
Employees
~7,291
Founded
1910

About Signet Jewelers

Signet Jewelers holds the position of the largest diamond jewelry retailer globally. As a publicly-held firm, it runs the brand names Kay Jewelers, Zales, Jared, Banter by Piercing Pagoda, Diamonds Direct, Blue Nile, JamesAllen.com, Rocksbox, Peoples Jewellers, H.Samuel and Ernest Jones. A common purpose binds us together: Inspiring Love. This reflects the idea that more love worldwide leads to a better world—for our clientele, our workforce, and our communities. Our customers depend on us to mark life’s most significant and personal occasions, and we treat that duty with seriousness. Being a purpose-driven and sustainability-focused company, Signet is Great Place to Work-Certified™ and has been recognized as one of the World's Most Ethical Companies 2025 by Ethisphere.

Key Facts
Approximately 7,291 employees globally
Headquartered in Akron, Ohio, United States
Operates in Retail
Founded in 1910

Executive Leadership Team

Colleen J. Rooney
Colleen J. Rooney
Chief Corporate Affairs and Sustainability Officer
Since 2021
J.K. Symancyk
J.K. Symancyk
Chief Executive Officer
Since 2024
J.K. Symancyk
J.K. Symancyk
Chief Executive Officer
Since 2024
Joan Hilson
Joan Hilson
Chief Financial Officer and Chief Operating Officer
Since 2024
Karen Cho
Karen Cho
Executive Vice President, Chief People Officer
Since 2025
Raghu Sagi
Raghu Sagi
Chief Digital and Technology Officer
Since 2026

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Signet Jewelers Executive Leadership Team

Colleen J. Rooney
Colleen J. Rooney
Chief Corporate Affairs and Sustainability Officer
Since 2021
J.K. Symancyk
J.K. Symancyk
Chief Executive Officer
Since 2024
J.K. Symancyk
J.K. Symancyk
Chief Executive Officer
Since 2024
Joan Hilson
Joan Hilson
Chief Financial Officer and Chief Operating Officer
Since 2024
Karen Cho
Karen Cho
Executive Vice President, Chief People Officer
Leading the people strategy at Signet, the world’s largest retailer of diamond jewelry, with over 25,000 associates spanning 2,700 locations and a robust eCommerce presence through the brands Kay Jewelers, Jared, Zales, Blue Nile, JamesAllen.com, Diamonds Direct, Banter By Piercing Pagoda, Rocksbox, Peoples, Ernest Jones, and H Samuel. I'm proud to be a part of Signet's people-first culture and its commitment to helping people celebrate life and express love, while leveraging its scale to advance human rights and promote sustainability.
Since 2025
Raghu Sagi
Raghu Sagi
Chief Digital and Technology Officer
Since 2026

Signet Jewelers Org Chart & Organizational Structure

Signet Jewelers, led by Chief Executive Officer J.K. Symancyk, operates with a senior leadership team overseeing key corporate functions. Joan Hilson serves as Chief Financial Officer and Chief Operating Officer, holding responsibility for both the Finance and Operations functions. Karen Cho is the Executive Vice President and Chief People Officer, heading the Human Resources function. Colleen J. Rooney serves as Chief Corporate Affairs and Sustainability Officer, leading the Sustainability and ESG function. Raghu Sagi is the Chief Digital and Technology Officer, overseeing the Information Technology function and its Digital Transformation and Innovation sub-function.

Frequently Asked Questions

7 questions

What does Signet Jewelers's BizKonnect profile actually show?

An overview with industry, headquarters, employee count, and public/private status; an About section describing the business; Key Facts; an Executive Leadership Team list; and a preview of the OrgKonnect's GenAI-powered org chart built by BizKonnect.

Can I see Signet Jewelers's complete org chart here, or just part of it?

You get a free preview of the top-level structure and business units, generated by BizKonnect's GenAI-powered org chart engine; the full chart with reporting lines and direct contacts unlocks via "Get Free Access to Full Org Chart."

How is Signet Jewelers's organizational structure mapped on BizKonnect?

Signet Jewelers's hierarchy is broken into functional departments IT, Finance, Commercial Sales, Operations and distinct business units, with GenAI-powered interactive org charts mapping reporting lines directly up to the CXOs.

Does the page show which executive oversees which function?

Yes, functions like Finance, Sales, Operations, and Information Technology are each tied to a named executive and their title, based on Signet Jewelers's reported leadership structure.

Is executive tenure information included?

Each leader's profile shows how long they've held their role, marked "Since [year]," so you can see how recently Signet Jewelers's leadership team has changed.

How do Signet Jewelers's GenAI-powered org charts support Account-Based Marketing (ABM)?

The visual maps break down multi-person buying centers within Signet Jewelers, helping ABM teams identify actual budget owners, understand peer reporting relationships, and run multi-threaded outreach without getting stuck behind gatekeepers.

Are there other companies worth researching alongside Signet Jewelers?

Yes, a "Similar Companies" section links to comparable organizations in the same industry, generated by GenAI industry clustering to help expand your target account lists.